- Respond to and resolve incidents and service requests related to Workday operations in a timely manner.
- Monitor and maintain the operational health of the Workday environment, including system performance, availability, and security.
- Conduct routine system maintenance activities such as patching, upgrades, and configuration changes.
- Coordinate with internal stakeholders and external vendors to troubleshoot and resolve complex technical issues.
- Implement and maintain monitoring tools and alerting mechanisms to proactively identify and address potential issues.
- Develop and maintain operational documentation, including runbooks, procedures, and troubleshooting guides.
- Participate in change management processes to ensure proper testing and implementation of changes to the Workday environment.
- Collaborate with cross-functional teams to implement best practices for Workday operations and ensure alignment with business objectives.
- Provide support and guidance to end-users on Workday-related operational processes and procedures.
- Proficiency in administering and troubleshooting Workday systems, including core HCM and finance modules.
- Strong understanding of Workday architecture, security, and integration mechanisms.
- Knowledge of Workday Integrations, API/WS, Connectors, EIB, and Payroll Integrations.
- Excellent problem-solving skills with the ability to analyse and resolve complex technical issues.
- Strong communication and collaboration skills with the ability to work effectively in a team environment.
- Education qualification as graduate or postgraduate degree in Engineering is required.
- Excellent communication skills.
- Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment.
- Owns success – Takes responsibility for the successful delivery of the solutions.
- Strong desire to improve upon their skills in tools and technologies.
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Workday Operations Engineer - gurugram, India - Gartner
Description
About Gartner IT:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.
About this role:
We are looking for a skilled Workday Operations Engineer with a minimum of 2 years of experience to join our team. As a Workday Operations Engineer, you will be responsible for the operational health and performance of our Workday environment. You will work closely with cross-functional teams to ensure the stability, scalability, and reliability of our Workday platform.
What you will do:
What you will need:
2 years of experience working in Workday Integrations
Must Have:
Who you are:
Don't meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.
#LI-AJ4
Who are we?
At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.
What makes Gartner a great place to work?
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
What we offer:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to .
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