Executive - Customer Support - Jaipur, India - The Wooden Street Furnitures

The Wooden Street Furnitures
The Wooden Street Furnitures
Verified Company
Jaipur, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Information:

Work Experience

  • 02 years
Industry

  • E-Commerce Furniture
State/Province

  • Rajasthan
City

  • Jaipur
Zip/Postal Code

Country

  • India

Customer support Job Responsibilities:


Support:


  • Support & provide customer service via phone-calls & chats.
  • Effectively dealing with customers & identify and assess customers' needs to achieve satisfaction
  • Taking care of after sales services
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
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