Customer Care Executive - Kolkata, India - Recex

Recex

Verified Company

Kolkata, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Opening:

1 Nos

Job ID:

61817
Employment Type:

Full Time
Reference:

Work Experience:

1.0 Year(s) To 3.

0 Year(s)
CTC Salary:

2.16 LPA TO 2.40 LPA
Function:
ITES / BPO / KPO / Customer Service / Operations
Industry:

Architecture/Interior Design
Qualification:

Any - Any Graduation
Location:
Kolkata

Posted On:

07th Jun, 2023

QUALIFICATION :
Minimum Graduate

Any Service industry like Furniture, Health care, and Technology industries

RELEVANT EXPERIENCE :
Service Executive with experience of retail call handling in furniture /equivalent industry

LANGUAGE PROFICIENCY :
Bengali, Hindi, English (Very good communication skill)

KEY PERFORMANCE AREA :
Customer service support

Customer escalation management
Service Revenue generation

- technician allotment and taking service report
- product feedback
- knowledge on Inventory management

Checking quality of assembly

BEHAVIORAL TRAIT :
Smart, presentable, self-motivated, multitasking, convincing, eye for details,

punctual, mental agility to handle stress

TRAVELLING :
Sometimes if required (travelling cost will be paid separate)

AREA OF OPERATION :
Kolkata

SALARY RANGE :
18,000 to 20,000

JOINING :
Immediate

Key Skills:

Customer Care

Customer Engagement

Escalations

Company Profile
The client is a well reputed person of the industry.