Customer Support Executive - Pune, India - TruckX Technologies pvt. ltd

TruckX Technologies pvt. ltd

Verified Company

Pune, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Description:
*USA Technical support voice process.

*Must have excellent English communication skills.

*Must have Customer handling skills.

*Possessing excellent product knowledge to enhance customer support.

*Identify and assess customers' needs to achieve satisfaction.

*Build sustainable relationships and trust with customer accounts through open and interactive communication.

*Provide accurate, valid, and complete information by using the right methods/tools.

*Meet personal/customer service team sales targets and call handling quotas.

*Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

*Keep records of customer interactions, process customer accounts, and file documents.

*Take the extra mile to engage customers.

Educational Qualification:

Undergraduate / Graduate with good computer knowledge

Languages:

English, Punjabi.

location:
Fortune Plaza, 106, Bavdhan, Pune, Maharashtra 411021

it is on-site (work from the office ) only

10hrs shift and 5.5days working

Cab's not available

Job Types:
Full-time, Regular / Permanent

Salary:
₹25, ₹45,000.00 per month

Benefits:

Food provided

Health insurance

Leave encashment

Paid sick time

Paid time off

Provident Fund

Job Types:
Full-time, Permanent

Salary:
₹20, ₹40,000.00 per month

Benefits: