Front Office Executive - Hyderabad, Telangana, India - JLL
Description
JLL supports the Whole You, personally and professionally.Duties & responsibilities
Responsible for handling of incoming and outgoing calls including distribution.
Receive, inform, guide visitors including co-ordination with employees.
Responsible for maintaining the telephone registers including call tracking.
Preparation/ updating telephone list for client.
Responsible for maintenance and upkeep of front office.
Ensure compliance of regulations / requirements of JLL management.
Participate in Emergency Evacuation procedures including crisis management and business continuity.
Develop the necessary policies and procedures required for all functions within the scope of Reception.
Assist with the resourcing of other aspects of Jones Lang LaSalle's operation as required.
Ensure Jones Lang LaSalle staff are appropriately trained to meet the requirements of their positions.
Performance objectives and Key Performance Measures
Experience in Front Desk and Back Office processes is required with strong Administration Skills.
Strong Customer Service focus
Excellent people skills and ability to interact with a wide range of client staff and demands
Strong PC literacy and proven ability to manage daily activities using various systems.
Demonstrated experience with continuous improvement initiatives highly desirable
Demonstrated experience with client reporting and preparation of reports required.
Key skills
- Scheduling of activities with coordination with all stake holders
- Good Communication and structural approach with analysis
- Team player and should drive ground level staff to desired output
Employee specification
- Graduation / Hotel Management
- Experience in managing Client Visits, front office and fluent in communication
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.
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