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    Urgent Search Telecaller Support Intern - Noida, India - Estrella Digital

    Estrella Digital
    Estrella Digital Noida, India

    4 days ago

    Default job background
    Arts / Entertainment / Publishing
    Description
    Company Description

    Estrella Digitals is a dynamic media and entertainment company based in Noida, India. We specialize in music marketing, events, and artist management, aiming to elevate the entertainment industry through innovative solutions. Our services include music marketing, event planning, and artist management to support artists in achieving their full potential.

    We value creativity, innovation, and excellence in all our endeavors, and we strive to build long-term partnerships based on trust and mutual success.

    Role Description

    This is a full-time on-site role for a Telecaller Support Intern at Estrella Digitals.

    As a Telecaller Support Intern, your day-to-day tasks will involve making outbound calls to potential clients, answering incoming calls, providing information about our services, and assisting with customer inquiries.

    You will also be responsible for maintaining and updating customer databases, generating leads, and supporting the sales team in achieving targets.

    Qualifications

    • Excellent communication and interpersonal skills
    • Ability to effectively communicate information and explain services to potential clients
    • Proficiency in spoken and written English and Hindi
    • Strong phone etiquette and customer service skills
    • Attention to detail and ability to accurately record and update customer information
    • Ability to work in a fastpaced environment and handle multiple tasks simultaneously
    • Basic computer skills, including knowledge of MS Office
    • Prior experience in a customer service or telecalling role is a plus
    • Interested in the media and entertainment industry
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