Salesforce Administrator - Bengaluru, India - RWS Group
Description
Job Purpose:
This role is an exciting opportunity to join our global business operations team and drive change and innovation in Salesforce for our Sales, Marketing and Pricing teams.
You'll work with a respected team of Salesforce specialists to develop and improve RWS' Salesforce instance across a wide variety of objects - contacts, accounts, orders, opportunities, campaigns, CPQ, etc.
Business Overview:
About Group Technology
Key Responsibilities:
- Manage daytoday administration of Salesforce
- Manage users, profiles, roles, public groups, and other administrative responsibilities
- Support Salesforce configuration changes such as page layouts, fields and processes that drive internal efficiencies
- Maintain data integrity through cleansing, deduplication, and merging
- Assist in documenting processes to strengthen internal knowledge
- Create and maintain reports requested by users across the organization
- Proactively collaborate with the Salesforce development team to resolve issues in a timely fashion
- Provide testing and QA support to the development team
Skills & Experience:
- At least 'Ranger' Trailblazer rank (or Salesforce Admin certification)
- Ability to work with custom objects and customize standard flows
- Ability to perform mass imports and exports using SOQL through data loader or workbench
- Ability to transform data in Excel (lookups, pivot tables)
- Ability to manage user accounts and permissions
- Ability to create reports and dashboards
- Ability to build and modify Lightning pages Excellent written and spoken English
Skills & Experience
- Desirable (training and development can be provided)
Life at RWS:
At RWS, we're here for one purpose: unlocking global understanding.
As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible.
As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.
We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all the top pharmaceutical companies, investment banks, law firms and patent filers.
Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.
If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you'll love life at RWS.
We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us:
to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.
RWS Values
Get the 3Ps right
-
Partner, Pioneer, Progress - and we ́ll
Deliver together as One RWS.
For further information, please visit:
RWS
RWS embraces DEI
***and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics
Recruitment Agencies:
RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees.
Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
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