Customer Care Executive - Gurugram, Haryana, India - Cohire Solutions

Cohire Solutions

Verified Company

Gurugram, Haryana, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Job Types:
Full-time, Fresher

Salary:
₹15, ₹35,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Gurgaon, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

Education:

Experience:

Language:

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