Lead Control Officer - Bengaluru, India - WELLS FARGO BANK

Description

About this role:

Wells Fargo is seeking a Lead Control Management Officer.

In this role, you will:

• Lead complex initiatives designed to mitigate current and emerging risks with broad impact
• Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
• Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
• Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
• Develop and implement risk monitoring and risk reporting processes and controls
• Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
• Lead Control Management project or virtual teams

Required Qualifications:

• The Control Lead Officer is tasked with providing reporting, analytics and program support within the Chief Control Executive Risk and Control Self-Assessment (RCSA) team to ensure effective frameworks are established as well as to ensure that significant and emerging risks are captured properly as they arise. This position sits within the Strategy, Planning and Governance organization and will support reporting, analytics and analytic and program support activities aligned with the enterprise RCSA program and in coordination with Enterprise Risk Identification and Assessment (ERIA), Operational Risk Events (ORE), Internal Control Program (ICP), Foundational Risk Components (FRC), front-line monitoring and Evidence Based Control Evaluation (EBCE) program areas as required to drive the implementation of Wells Fargo's policies across all business groups and enterprise functions. This role will partner with executive management to define and deliver reporting and analytic initiatives and programs across RCSA and will build relationships with a wide variety of senior leaders and enterprise partners across all business groups and enterprise functions (BG/EF).

Required Experience

• 12+ years of experience in risk management or financial services industry experience, of which 10+ years must include direct experience in risk management.
• Strong experience required with executive reporting and also advanced analytical skills like SAS, R/text analytics etc. for data exploration activities.
• Strong expertise in RCSA methodology / QC/QA process development, execution and reporting
• Clear understanding of risk framework, corporate/business policies, and programs to translate into plans for the business, function and/or risk type
• Technical understanding of Corporate Risk operations, processes, and responsibilities.
• Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders as well as across various levels within the organization. Experience working in a matrixed environment and the ability to effectively manage and build relationships within the BG/EFs and with Corporate Risk
• Strong listening and communications skills (both written and oral) with the ability to convey complex information and ideas, including complex data sets, both simply and clearly
• Able to synthesize material from multiple sources to create logically structured content that clearly communicates the intended topic to a wide range of audiences
• Ethical integrity and demonstrated ability to identify risks and confidently raise issues, escalate early and engage in constructive challenge, doing so independently when necessary
• Demonstrated strength delivering effective solutions from concept to execution.

Desired Qualifications

• The employee will explore, analyze, design, develop, test and oversee implementation of automated reporting and conduct ad-hoc analytics that will enable risk driven insights and uplift the RCSA outcomes including:
• Independently explore and analyze large and complex data sets to draw insights using advanced analytical tools like SAS for regression and other analysis, R or other text analytic language/tools/NLP techniques etc.
• Document Business Requirements and User Guides for analytic builds needed.
• Document analytic measure dictionaries, manage reporting inventory and document metadata and lineage per BCBS 239 standards for critical reports in accordance with Data Management policies.
• Identify new reporting use cases across RCSA and supporting datasets.
• Aid in the automation of previously manual reporting.
• Document requirements and create prototypes, proof of concepts or mock ups as needed
• Work with Business Enablement and Analytical teams to implement reporting.
• Be responsible for end to end testing of results at all stages of the process.
• Enable the rollout, including any training required, for new reporting across the enterprise.
• Identify and conduct ad-hoc and recurring analytics across RCSA and supporting datasets that drive
• front line insight and/or aid in measuring the ongoing health and status of the RCSA program.
• Be able to design prototypes in MicroStrategy, Tableau, PowerBI, Alteryx etc.
• Manage analytic book of work housed in JIRA by partnering with deliver team using analytic development lifecycle (ADLC).
• Demonstrate strong relationship-building and project management skills in order to drive consistent high quality execution of the RCSA reporting and analytics program within the Control Executive Teams, across Control groups and across all BG/EFs working across all lines of defense and partner organizations.
• Support management of consent order action plan elements assigned to RCSA, including measurement of progress, communication of progress, achievements and metrics dashboard reporting along with interaction with Front Line Internal Validation (FLIV) and Internal Audit.
• Develop presentations and materials for senior leaders with effectiveness across a wide range of audiences, with demonstrated ability to draw insights and conclusions from content originating from multiple sources and of various quality levels and to tie those insights into a cohesive story/executive presentation.

Role Description

The Control Lead Officer is tasked with providing reporting, analytics and program support within the Chief Control Executive Risk and Control Self-Assessment (RCSA) team to ensure effective frameworks are established as well as to ensure that significant and emerging risks are captured properly as they arise. This position sits within the Strategy, Planning and Governance organization and will support reporting, analytics and analytic and program support activities aligned with the enterprise RCSA program and in coordination with Enterprise Risk Identification and Assessment (ERIA), Operational Risk Events (ORE), Internal Control Program (ICP), Foundational Risk Components (FRC), front-line monitoring and Evidence Based Control Evaluation (EBCE) program areas as required to drive the implementation of Wells Fargo's policies across all business groups and enterprise functions. This role will partner with executive management to define and deliver reporting and analytic initiatives and programs across RCSA and will build relationships with a wide variety of senior leaders and enterprise partners across all business groups and enterprise functions (BG/EF).

Primary Responsibilities

The employee will explore, analyze, design, develop, test and oversee implementation of automated reporting and conduct ad-hoc analytics that will enable risk driven insights and uplift the RCSA outcomes including:

• Independently explore and analyze large and complex data sets to draw insights using advanced analytical tools like SAS for regression and other analysis, R or other text analytic language/tools/NLP techniques etc.
• Document Business Requirements and User Guides for analytic builds needed.
• Document analytic measure dictionaries, manage reporting inventory and document metadata and lineage per BCBS 239 standards for critical reports in accordance with Data Management policies.
• Identify new reporting use cases across RCSA and supporting datasets.
• Aid in the automation of previously manual reporting.
• Document requirements and create prototypes, proof of concepts or mock ups as needed
• Work with Business Enablement and Analytical teams to implement reporting.
• Be responsible for end to end testing of results at all stages of the process.
• Enable the rollout, including any training required, for new reporting across the enterprise.
• Identify and conduct ad-hoc and recurring analytics across RCSA and supporting datasets that drive

front line insight and/or aid in measuring the ongoing health and status of the RCSA program.

• Be able to design prototypes in MicroStrategy, Tableau, PowerBI, Alteryx etc.

• Manage analytic book of work housed in JIRA by partnering with deliver team using analytic development lifecycle (ADLC).
• Demonstrate strong relationship-building and project management skills in order to drive consistent high quality execution of the RCSA reporting and analytics program within the Control Executive Teams, across Control groups and across all BG/EFs working across all lines of defense and partner organizations.
• Support management of consent order action plan elements assigned to RCSA, including measurement of progress, communication of progress, achievements and metrics dashboard reporting along with interaction with Front Line Internal Validation (FLIV) and Internal Audit.
• Develop presentations and materials for senior leaders with effectiveness across a wide range of audiences, with demonstrated ability to draw insights and conclusions from content originating from multiple sources and of various quality levels and to tie those insights into a cohesive story/executive presentation.

Required Experience

• 12+ years of experience in risk management or financial services industry experience, of which 10+ years must include direct experience in risk management.
• Strong experience required with executive reporting and also advanced analytical skills like SAS, R/text analytics etc. for data exploration activities.
• Strong expertise in RCSA methodology / QC/QA process development, execution and reporting
• Clear understanding of risk framework, corporate/business policies, and programs to translate into plans for the business, function and/or risk type
• Technical understanding of Corporate Risk operations, processes, and responsibilities.
• Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders as well as across various levels within the organization. Experience working in a matrixed environment and the ability to effectively manage and build relationships within the BG/EFs and with Corporate Risk
• Strong listening and communications skills (both written and oral) with the ability to convey complex information and ideas, including complex data sets, both simply and clearly
• Able to synthesize material from multiple sources to create logically structured content that clearly communicates the intended topic to a wide range of audiences
• Ethical integrity and demonstrated ability to identify risks and confidently raise issues, escalate early and engage in constructive challenge, doing so independently when necessary
• Demonstrated strength delivering effective solutions from concept to execution.

Desired Qualifications

• Bachelor's degree or higher
• Master's degree/ relevant certifications
• Proficiency in Microsoft Word, Excel and Power Point

Posting End Date:
12 May 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

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