- A fantastic opportunity has arisen for a technical role to join Computacenter's dynamic and rapidly expanding Digital Infrastructure group. Successful applicants will be joining a truly global organisation, delivering services into over 70 countries worldwide, with major offices across Europe, the Americas, Africa and Asia; a recognised leader of the IT services business with a unique vendor-independent, infrastructure-focused perspective on the market.
- You'll get to work with some of the most talented and passionate people in the business. You'll have the opportunity to apply your knowledge to some of the highest profile projects and customers in the market from our Computacenter office in Bangalore.
- This role will be primarily focused on delivering a BAU / Project services within a shared service delivery model.
- With open access to thought leaders and major industry players you'll get exposure to leading edge technologies which will enable you to advance your skills.
- Perform a range of technical work activities remotely to meet business and customer requirements.
- Escalate issues in line with company processes to ensure customer demands are met.
- Able to communicate on issues to meet business and customer requirements to avoid escalations.
- Provide customer service to internal and external customers to ensure consistent experience.
- Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
- Ensure Department/Contract meets SLA performance targets.
- Maintain and improve customer satisfaction levels.
- Understand and adhere to policies and procedures.
- Keep skills up to date with IT industry standards as appropriate to the role/contract.
- Extensive experience in, Application Packaging & Deployment.
- Required Skills and Experience in different application packaging tools & techniques.
- Experience in MSIX application packaging and deployment
- Required Skills and Experience in Intune & MECM.
- Expertise in Powershell Scripting.
- PowerShell
- Intune
- MECM
- Application Re-Packaging tools Like – PACE, Admin studio, Install shield, Ocra, etc.
- VB Scripting
- Certifications on Application packaging, MECM & Intune.
- ITIL Foundation
- Packaging & deploying application through MECM & Intune.
- To build and maintain images containing operating system and core applications for distribution to user desktops, troubleshooting and resolving issues as they arise.
- Contribute to the development of the End User Computing infrastructure, particularly relating to applications and image deployment, assisting with the development of technical methodologies, best practice, policies, procedures and associated documentation.
- Contribute to the ongoing software selection and management, particularly relating to applications and image deployment, best practice, policies, procedures and associated documentation.
- Manage and maintain the existing License Servers, including yearly licenses refreshes, License manager updates, server updates as required.
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Senior Technical Analyst - bangalore, India - Computacenter
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