Contact Centre Associate - Chennai, India - SKYLARK HR SOLUTIONS

SKYLARK HR SOLUTIONS
SKYLARK HR SOLUTIONS
Verified Company
Chennai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Roles & Responsibilities:


  • Initiate outbound calls to potential customers, clients, or leads using a provided list, database, or script.
  • Follow provided call scripts while adapting communication style to individual prospects.
  • Schedule appointments, demonstrations, or followup calls for interested prospects.
  • Update and maintain call logs, contact details, and interactions in the CRM system.
  • Follow our customer engagement strategy.
  • Stay updated on product knowledge, industry trends, and sales techniques to enhance performance.
  • Maintain good customer relations.
  • Meet personal targets and work towards meeting team targets.

Requirements:


  • Minimum Experience of 6 months to 2 years in
    International Voice Experience
:


  • Excellent communication and listening skills with good command over the English language.
  • Effective time management skills to meet call quotas and deadlines.
  • Customeroriented attitude with professionalism.
  • Willingness to collaborate with team members, share insights, and contribute to a positive work environment.
  • Willingness to work in
    Night Shifts.

Job Types:

Full-time, Permanent


Salary:

Up to ₹360,000.00 per year


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Night shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Chennai,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Bachelor's (required)

Experience:


  • International voice process: 1 year (required)

Shift availability:

  • Night Shift (required)

Speak with the employer

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