Contact Centre Associate - Chennai, India - SKYLARK HR SOLUTIONS
Description
Roles & Responsibilities:
- Initiate outbound calls to potential customers, clients, or leads using a provided list, database, or script.
- Follow provided call scripts while adapting communication style to individual prospects.
- Schedule appointments, demonstrations, or followup calls for interested prospects.
- Update and maintain call logs, contact details, and interactions in the CRM system.
- Follow our customer engagement strategy.
- Stay updated on product knowledge, industry trends, and sales techniques to enhance performance.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
Requirements:
- Minimum Experience of 6 months to 2 years in
International Voice Experience
- Excellent communication and listening skills with good command over the English language.
- Effective time management skills to meet call quotas and deadlines.
- Customeroriented attitude with professionalism.
- Willingness to collaborate with team members, share insights, and contribute to a positive work environment.
- Willingness to work in
Night Shifts.
Job Types:
Full-time, Permanent
Salary:
Up to ₹360,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Chennai,
Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- International voice process: 1 year (required)
Shift availability:
- Night Shift (required)
Speak with the employer
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