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    IT Support Engineer - Delhi, India - Excis Compliance ltd

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    Description
    Job Description
    Installing and configuring client computer systems.

    Responding to client IT support requests.

    Meeting with clients to diagnose software, networking, or hardware issues.

    Providing technical support on-site or via remote-access systems.

    Offering solutions that meet the needs of the client.

    Repairing hardware malfunctions, software issues, and networking problems.

    Maintaining good client relations.

    Tracking and managing work records.

    Compiling job reports.

    Requirements

    English & Local Language

    Ability to manage schedule on multiple projects

    Transparent and kind communication

    Proven work Experience in the role

    Advance knowledge of Windows OS (Mac, Linux is a bonus)

    Practical Experience in the role

    Excellent problem-solving skills

    Organisational and interpersonal skills

    Benefits N/A
    Requirements
    Proven work experience as a technical support engineer. Knowledge of web services, API, and IP-based protocols. Experience with scripting languages such as Perl or Shell. Knowledge of computer hardware and networking systems. Good time management skills. Good interpersonal skills. Ability to troubleshoot complex hardware and software issues. Excellent written and verbal communication skills. Ability to think critically.

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