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    MindTickle - Senior Manager - People Operations (12-18 yrs) - Pune, India - iimjobs

    iimjobs
    Iimjobs background
    Full time
    Description

    Job Summary:


    We need a seasoned People Operations leader with experience in managing and scaling people operations in a cross cultural context.

    The ideal candidate will have a proven track record of leading employee lifecycle operations across multiple countries including India, the US, the UK, and Costa Rica.

    This role requires a strategic thinker who can align HR practices with business objectives and lead a team of HR operations team members.


    Key Responsibilities:

    • Manage all aspects of employee lifecycle administration and operations in multiple locations including operations supporting recruitment, performance management, employee engagement, and compliance with local labor laws.
    • Develop and implement global operations plans and strategies that align with company objectives and promote a unified Mindtickle culture.
    • Lead and mentor a team of early and mid career HR ops professionals, fostering an environment of continuous improvement and professional development.
    • Collaborate on, design and execute scalable HR initiatives to support a diverse and complex global workforce.
    • Collaborate with senior peers and leaders to identify and address HR challenges and opportunities within the organization.
    • Ensure the delivery of highquality HR services and support across all offices.
    • Lead change management initiatives, ensuring effective communication and adaptation across the organization.
    • Utilize datadriven insights to inform HR decisions and strategies.
    • Champion diversity, equity, and inclusion initiatives, ensuring they are integrated into all aspects of people operations.
    • Own, improve and administer oversight to Mindtickle's HR technology ecosystem, including HRIS, PMS, Freshservice, ATS, and analytics dashboard, ensuring data integrity, system maintenance, and user support.

    Requirements:
    years of HR experience, with at least 5 years in a team leader role managing cross cultural teams.

    • Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or relevant certifications (e.g., SHRM, HRCI) preferred.
    • Strong understanding of regulatory environments in the US, India,UK, and Costa Rica.
    • Proven ability to lead and develop HR teams in a fastpaced, global environment.
    • Exceptional communication and interpersonal skills.
    • Strategic mindset with the ability to make sound organizational decisions.
    • High level of integrity and professionalism.


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