Customer Service Executive-product - Chennai, Tamil Nadu, India - Tata Communications

Tata Communications
Tata Communications
Verified Company
Chennai, Tamil Nadu, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Knowledge / Skills

Broad outline of the Role

  • Responsible for driving day to day platforms and network planning and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Minimum qualification & experience

  • Technical/ Engineering degree with 04 years of experience

Other knowledge/skills

  • Experience in network maintenance/ migrations/enhancements
  • Expertise on various telecommunication equipment
  • Good Knowledge in various products offered by service provider.

Technical Competencies

  • CAPEX & OPEX calculations for better fibre planning.
  • Cost benefit analysis of the projects including feasibility studies.
  • To Prepare the High-Level design document by providing Scope of work, Splicing schematic, civil and cable plan etc to build partner for implementation.
  • To Capture the Low-Level design in GIS Applications.

Key Responsibilities

  • Responsible for driving day to day system and service engineering and operations.
  • This is an operational role within Fibre services to Plan, Design and Asbuilt the Fibre assets in GIS tools that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
  • Monitor and ensure proper completion of network surveying/design activities by Build Partner
  • Active Participate in both Internal and External Meeting.
  • Resolve issues affecting projects scope, quality, risk, and timeline.

Job Segment:
Geology, GIS, Engineer, Implementation Manager, Technology, Engineering, Customer Service
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