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Delhi

    Manager, PMG - new delhi, India - Arthan

    Arthan
    Default job background
    Full time
    Description
    About the Organisation -

    The organization was founded in 1995, to provide pre-school education to children in Mumbai slums. Over the last 27 years, the organisation has grown to be one of the largest non-profit organizations working to provide quality education to children and youth in over 20 states and union territories across the country, through a range of interventions.

    About the role -

    The Manager position in the Program Management Group offers experienced professionals, with a history in the education sector, to be an integral part of the organisation's work across the country. This person is the crucial link between the state and program implementation teams, central teams and donors. The role is cross-functional and often dynamic and hence provides the Manager with exposure to a wide spectrum of teams, projects and experiences. Successful team members will get the opportunity to build a holistic understanding of the educational ecosystem from people with rich experience and knowledge in the field, both internally and externally, as well as strengthen and guide the PMG team and contribute to the effective implementation of key education programs across a variety of contexts.

    As a manager, the person may be managing 2-4 PMG Associates and will be responsible to guide and oversee this team to ensure they are able to provide the necessary support to programs and states. In addition, the manager may be directly supporting some programs and states herself, without involvement of a PMG Associate.

    The Manager will be reporting to the Senior Manager of the allocated program.

    Whether operating directly or through a team of PMG Associates, the manager must ensure that the following support is provided to programs and states allocated to her/him and her/his team:

    Support provided primarily by Associates and overseen by Manager/Support provided by Manager for allocations with no PMG Associate assigned

    1a. Program Review / Program Support

    • Planning and budgeting support: Supporting the state and program heads in planning, budgeting at the beginning of each year. This will include ensuring that the implementation plan and budgets are in line with what has been agreed with the donor.
    • Facilitating Operations: This will involve regular liaison and communication with state/program and central teams with respect to the emerging needs and demands at any point of time and facilitating processes through proposals, reports, internal coordination, communication, documentation and planning.
    • Program tracking and financial management: Planning will need to be followed up with regular tracking of progress against plan. Financial management will comprise ensuring that expenditure on the ground is as per plans and any deviations are being recorded and managed in an efficient manner.
    • Internal reports and documentation: The PMG team will be responsible for developing and maintaining a repository of key documents of organisations ongoing interventions.
    • Others: The Manager and her team may need to handle relations with the government and other partners and NGOs as a member of the central office.

    1b. Donor Management: This organisation is a non profit and hence we receive grants from external parties to fund our interventions. The primary responsibility of PMG is to act as the primary Point of Contact with donors and to manage donor relationships.

    • Proposal creation: Creating proposals for new potential donors for allocated states and programs. This will involve defining objectives, conceptualizing models of implementation, designing implementation timelines, budgeting, designing reporting cycles, etc. in discussion with senior management and program/state heads.
    • Regular reporting and communication: Acting as primary organizational touchpoint for the donor and creating regular reports on progress of the project and engaging in periodic conversations with the donor on program updates and future planning.
    • Oversight of Finances: As the manager will be responsible for multiple donors, financial management, booking and reviews of finances for them will be expected

    Responsibilities directly expected from the Manager

    • Provide mentorship and leadership to direct reportees as well as other junior colleagues in the team; this will entail providing guidance on navigating donor relationships as well as internal decision-making processes
    • Contribute to strengthening systems and processes used by team and the organisation overall for donor management; program planning, budgeting and tracking; reporting and documentation etc.
    • Contribute to strengthening internal team management operations in PMG such as team structuring, hiring, onboarding, coordination, performance management, mentorship and capacity building.
    • Other responsibilities as assigned or proactively taken up


    Desired Qualifications and Experience
    • 4-5 years prior work experience in a similar, client-facing, role in private sector firms, NGOs or foundations with an interest in education policy and implementation.
    • Demonstration of core beliefs and values of the organisation - a learning and listening mindset, evidence and analytical decision-making, respect for teams and colleagues, and agility and efficiency in planning and execution.
    • Willingness to travel regularly and extensively in rural areas of India, with limited amenities
    • Ability to build rapport with people from various different academic, socio-economic and cultural backgrounds. Ability to work well in teams.
    • Excellent written and oral communication skills in English. Ability to communicate in Hindi or at least 1-2 other regional languages.
    • Excellent Excel skills and ability to work with large budgets, conduct data analysis of finances and report back
    • Strong quantitative and analytical skills. Employing a systems-thinking approach to identify gaps in internal processes and recommend improvements.
    • Ability to take initiative to support processes in an unstructured or ambiguous environment

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