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    Presales System Engineer - Gurugram, India - Fortinet

    Fortinet
    Fortinet Gurugram, India

    1 week ago

    Default job background
    Technology / Internet
    Description

    Objective:

    Fortinet is looking for a Senior Systems Engineer to work closely with a sales representative in North India to handle large PSU & key Government customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

    Key Skills:

    • 10+ year's experience in technical/pre-sales support as a sales or systems engineer
    • Stupendous presentation skills
    • 5 - 7 years experience in Network & Security
    • Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV etc
    • Preferably working in OEM

    Responsibilities:

    • Pre-sales - assist in qualifying sales leads from a technical standpoint.
    • Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.
    • Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
    • Conversant with networking applications and solutions.
    • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues.
    • Understand and follow escalation process
    • Provide channel partners sustainable training on Fortinet solutions and competitive differentiation
    • Provide channel partners technical expertise and oversight as required
    • Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner's ability to sell Fortinet solutions
    • Provide complex design and systems engineering configurations
    • Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry
    • Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives
    • Participate in the development and support of presentations for customers and partners
    • Clearly articulate technical elements of the Fortinet value proposition to customers and partners
    • Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
    • Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
    • Effectively negotiate and pursue conflict resolution
    • Lead strategic (organizational) opportunities and proactively provide consultative support
    • Create customer documentation for POC
    • Work effectively with SME, Sales and Technical Support Team
    • Education: Bachelors Degree or equivalent experience.
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