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Financial Analyst
6 days ago
TrueBlue Inc. Gurugram, IndiaHello Folks, · Please find below Job Details - · Company Name- TrueBlue India · Position- Financial Analyst (US Payroll Tax) · Experience- 1-2 Years · Location- Gurgaon Sec 48 · Shift Timings- 7:00 PM- 4:00 AM/ 10:00 PM- 7:00 AM · 5 Days work from office + Both Sides Cab (If yo ...
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Financial Analyst
1 week ago
BT Group Gurugram, IndiaOverall role description · To drive BT efficiency as a RPA Reporting Partner to the Business Insights team, by ensuring the management team understands the dynamics of its profitability and to work in partnership with Business Insight teams to deliver upper quartile service in te ...
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Financial Analyst
3 days ago
Villedomo Gurugram, IndiaResponsibilities · Analyse current and past financial data and performance to make recommendations on profit enhancement. · Consistently analyse financial information based on both routine and ad-hoc reports. · Interpret financial data to recognize changing trends, patterns, and ...
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Financial Analyst
5 days ago
UnitedLex Gurugram, IndiaAbout Us · UnitedLex India Private Limited (formerly known as iRunway India Private Limited) is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovatio ...
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Financial Planning Analyst
3 days ago
Taggd Gurugram, IndiaPosition Title: Financial Planning Analyst · Reporting Manager: Chief Financial Officer (CFO) · Experience Required: Minimum 3 years · Job Location: Gurgaon (5 days a week from office) · Company: Taggd ) · Qualifications: Candidates must have graduated from either IITs or IIMs. · ...
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Sr. Financial Analyst
2 days ago
TrueBlue Inc. Gurugram, IndiaInterested candidates can connect with the Talent Acquisition Team at · ROLE · As a Sr. Financial Analyst for FP&A, you will be responsible for providing financial support and analysis to assist in the company's decision-making process. You will work closely with various departm ...
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Financial Planning Analyst
4 days ago
PeopleStrong Gurugram, IndiaPosition Title: Financial Planning Analyst · Reporting Manager: Chief Financial Officer (CFO) · Experience Required: Minimum 3 years · Job Location: Gurgaon (5 days a week from office) · Company: Taggd · Qualifications: Candidates must have graduated from either IITs or Analyze b ...
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Sales and Financial Analyst
5 days ago
Scrrum Labs Gurugram, IndiaOur client is a leading distributor of janitorial and hygiene products across Australia. Operating five distribution centres around Australia, the business services an array of B2B customers in the cleaning, hospitality, and reseller industries. · We are currently seeking a suita ...
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Financial Analyst-ACE
1 day ago
Maruti Suzuki India Limited Gurugram, India Full timeJOB DESCRIPTION · Division Digital Enterprise (DE) · Department: Analytics Centre of Excellence (ACE) · Job Location: Gurgaon · Job Role: Financial Analyst · Level in the organization: Assistant/Deputy Manager · Educational Qualification: · "Graduation (With Specialization ...
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Lead Financial Analyst
9 hours ago
Ameriprise Financial Gurugram, India Full timeDescription · Summary · This role primarily focused on conducting business performance analysis to assess risk and opportunities, incorporating trend analysis to assess business implications, and analyzing data to support global reporting, planning and forecasting. Creates, main ...
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Financial Analyst III
1 week ago
Bio-Rad Gurugram, IndiaOverview · This position will be responsible for Financial Systems Analyst. · How You'll Make an Impact: · •Support the analysis, design, and management reporting of companywide financial data. · •Ensure timely and accurate generation of reports, maintain consistency and stand ...
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Senior Financial Analyst
2 weeks ago
Baxter Gurgaon, India Full timeSenior Financial Analyst · This is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we ...
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Financial Analyst Senior
5 hours ago
FIS Gurugram, India Experienced (relevant combo of work and education)Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Accounting Travel Percentage : · 0% Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some o ...
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Senior Financial Analyst
1 week ago
Baxter Gurgaon, India Full timeSenior Financial Analyst · This is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we ...
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Senior Financial Analyst
1 week ago
Baxter Gurgaon, India Full timeSenior Financial Analyst · This is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we ...
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Financial Analyst II
9 hours ago
FIS Gurugram, India Experienced (relevant combo of work and education)Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Accounting Travel Percentage : · 0% Job Description · Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity ...
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Analyst - Financial Management
1 hour ago
JLL Gurugram, India Full timeWhat this job involves: · • A high degree of independence is required on a day to day basis · • Act as the primary contact for interaction with all parties to keep the lease administration database current and accurate · • Primary duties and responsibilities include the following ...
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Financial Analyst Senior
1 week ago
Jobs for Humanity Gurugram, India Full timeJob Description · Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Accounting Travel Percentage : · 0%Job title: BPO Billing Manager · Job description: Seeking a highly organized and detail-orien ...
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Senior Financial Analyst
1 week ago
Baxter Gurgaon, India Full timeThis is where you save and sustain lives · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outc ...
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Financial Analyst Senior
1 week ago
FIS Global Gurugram, India OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Accounting Travel Percentage : · 0%Job Description · Job title: BPO Billing Manager · Job description: Seeking a highly organized and detail-orien ...
Financial Analyst - Gurugram, India - Wipro
Description
Role PurposeThe purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA's defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers' and clients' business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Team Leaders Performance review HR Hiring and employee engagement and retention Training Team Capability development Technical Lead Training, issue escalation/ resolution External Client Query Resolution Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Knowledge – Knowledge of assigned process, tools and systems – Foundation to Competent Competency Levels Foundation Knowledgeable about the competency requirements.
Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.Behavioral Competencies Collaborative working Problem solving and decision making Attention to Detail Execution Excellence Client (Internal) Centricity Effective Communication Deliver No.
Performance Parameter Measure 1. Process No.of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2.
Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Analytics(DMS)