- Lead & Provide support to Delivery teams in the management of programmes and workstreams
- Lead by example, 'set the tone', define the future direction aligned to Planit Offshore strategy and build teams to achieve it.
- Ensure every programme / workstream has an agreed set of Service Measures and Continuous. Improvement Plans defined with Client Satisfaction at the forefront of our engagements.
- Drive the identification and implementation of delivery & operational Continuous Improvement and share learnings across Offshore delivery.
- Drive innovation and efficiency across Account(s).
- Ensure a single Customer view across Planit, and drive consistency of delivery quality with our teams.
- Chair key client facing Service governance meetings.
- Ensure accuracy and timeliness of key client facing Service reporting.
- Ownership of key Practice Metrics for:
- Utilisation
- Accuracy of Firm Forecasting
- Performance
- Service Delivery heat-map
- Stay client focused at all time.
- Lead and support all Delivery across projects and capabilities on the account.
- Ensure all deliverables are of highest quality.
- Continuously drive improvements according to agreed strategic roadmaps.
- Lead and inspire the teams, identifying areas for improvement and resolving issues where they occur.
- Provide support to Account Directors and Account Managers on the account.
- Ensure Stakeholders are well informed on progress, issues and risks.
- Work closely with offshore management to ensure successful delivery.
- Governance trackers across all capabilities are maintained regularly.
- Offshore-PMO is informed on all resourcing level changes.
- A competitive remuneration package with career pathways within our talent team as we continue to expand globally
- An open, flexible hybrid working environment where you can immediately see the impact of your work and delivery towards the business success
- All of the tools, software and support you need (we've just undergone a migration of our ATS platform with bleeding edge tool /process to enable success)
- Benefits including health insurance, Free LinkedIn Learning licences,Training platforms & internet reimbursement among others
-
CENTROID Hyderabad, India**Location**: Hyderabad, Telangana, India**: · **Type**:Full Time**: · **Min. Experience**:Experienced**: · Position Description: · The SDM is responsible for managing and developing Centroids support relationships and the delivery of Centroids managed service offerings across mu ...
-
Delivery Manager
3 weeks ago
iSoftStone Hyderabad, IndiaJob Overview: · The Delivery Manager, based in India, is responsible for overseeing and managing project deliveries related to Microsoft Stack Technologies and Artificial Intelligence solutions. This role involves collaborating with teams and clients in both India and the United ...
-
It Delivery Manager
5 days ago
Digimoksha Solutions Hyderabad, India Full timeDelivery Manager - Immediate joiner, Hyderabad. · As Delivery Manager you will manage one or more agile projects/ project, typically to deliver a specific product or transformation via a multi-disciplinary, highly skilled team. · You'll be adept at delivering complex projects, br ...
-
Delivery Manager
6 days ago
ENH iSecure Pvt Ltd hyderabad, IndiaPosition: Delivery Manager · Location: Hi-Tech City, Hyderabad · Duration: Full time · Notice Period: ASAP · Experience: 10-14 yrs + MBA Mandatory. · Responsibilities : · - Responsible for the delivery of all the projects in the organization · - Responsible for Project management ...
-
Delivery Manager
2 weeks ago
BB Works Hyderabad, IndiaDelivery Manager for Oracle EBS Shared Services · Responsible for Managing and optimizing the delivery of support services for Oracle E-Business Suite (EBS) across multiple clients or departments. Your primary focus will be on ensuring efficient operations, cost optimization, and ...
-
Delivery Manager
6 days ago
Teleperformance Global Services Pvt Ltd. Hyderabad, India permanentMain Responsibilities : · Participate in the collection and definition of user needs. · Formalize the business needs (specifications, RFP) · Manage the project relationship with the different actors (internal clients, bi delivery team, vendors) · Carry out the UATs and organi ...
-
Delivery Manager
6 days ago
Daxx hyderabad, IndiaWe are seeking a strong Technical Delivery Manager with good technical expertise, to be responsible for the quality of a highly scalable and distributed platform for one of the largest world-leading Auto mobile industry. · You will be working as a key member of this collaborativ ...
-
Delivery Manager
6 days ago
DSM hyderabad, IndiaJob title – Delivery Manager – Technical Foundation · Location –Hyderabad, India · Job model – Hybrid · The Delivery Manager, part of GbS Technology Services, is responsible for the success of the connectivity operations and collaborates in the planning and implementation o ...
-
Delivery Manager
6 days ago
Manvision Technologies hyderabad, IndiaRole: Delivery Manager · Experince :14+ years · Job Type: Permanent · Location :Bangalore · Any one technical background Network, Unix, Windows, VMware administration. · *Data center build · *End User support · *ITIL · *Project Management · *Team Handling · *Customer Han ...
-
Delivery Manager
3 weeks ago
Daxx Hyderabad, IndiaWe are seeking a strong Technical Delivery Manager with good technical expertise, to be responsible for the quality of a highly scalable and distributed platform for one of the largest world-leading Auto mobile industry. · You will be working as a key member of this collaborativ ...
-
Delivery Management
6 days ago
Epam hyderabad, IndiaDescription · EPAM, a leader in product development and product-engineering services recognized by leading analyst firms, ranks #12 on Forbes' list of 25 fastest-growing tech companies and is also on Forbes' list of the most trustworthy companies in America. As the top Informat ...
-
Delivery Manager
6 days ago
ICONMA Hyderabad, IndiaPosition: Delivery Manager (Night Shift)Summary:Delivery · Managers · are responsible to coordinate between Account Manager and Recruiting · Managers .Manages, and supports assigned clients.Responsibilities:Assign requirements as soon as they come in from the VMS. Work with RM an ...
-
Delivery Manager
1 day ago
Wipro hyderabad, IndiaCandidate Requirement · Band- C2 · 15+ Years in IT, with over 10+ years in Salesforce solutions · Responsible for delivery of Salesforce transformation program across geographies. Responsibilities include: · Manages the delivery of Technically complex multi geography, large t ...
-
Delivery Manager
6 days ago
ICONMA hyderabad, IndiaPosition: Delivery Manager (Night Shift) · Summary: · Delivery Managers are responsible to coordinate between Account Manager and Recruiting Managers . · Manages, and supports assigned clients. · Responsibilities: · Assign requirements as soon as they come in from the VM ...
-
Delivery Manager
6 days ago
Vistex hyderabad, India Full timeThe Delivery Manager - Solution Delivery will work with Vistex customers on multiple engagements at any given time to successfully deliver assigned projects, build client relationships and drive new business opportunities. This role requires an in-depth knowledge of Project Man ...
-
Delivery Manager
6 days ago
LTIMindtree Hyderabad, IndiaKey Responsibilities:Delivery Excellence: Oversee the successful delivery of projects, ensuring they meet high standards of quality and timeliness.Operations Management: Manage day-to-day operations to ensure efficient and effective service delivery.Customer Engagement: Develop a ...
-
Manager, Delivery
6 days ago
Unisys Hyderabad, IndiaWhat success looks like in this role:What success looks like in this role:We are seeking an experienced and dynamic · ServiceNow Engineering Lead · to join our team. As a hands-on leader, you will play a pivotal role in configuring, customizing, and implementing ServiceNow applic ...
-
Technical Delivery Manager
6 days ago
Cotiviti Hyderabad, IndiaPOSITION DESCRIPTION · JOB TITLE: Delivery Manager · DEPARTMENT: Research & Development · REPORTS TO: Vice President, R&D · PRINCIPLE PURPOSE OF JOB · Delivery Manager is responsible for serving as the strategic interface with assigned business units for the purpose of business/I ...
-
Service Delivery Manager
1 week ago
Planit Hyderabad, IndiaPlanit are world leaders in application testing and quality engineering. We provide solutions that support organisations to deliver high quality systems, applications, and IT architecture. · Planit is now a proud NRI company and part of a global movement to deliver a sustainable ...
-
Service Delivery Manager
2 weeks ago
Planit Hyderabad, IndiaPlanit are world leaders in application testing and quality engineering. We provide solutions that support organisations to deliver high quality systems, applications, and IT architecture. · Planit is now a proud NRI company and part of a global movement to deliver a sustainable ...
Service Delivery Manager - hyderabad, India - Planit
Description
Planit are world leaders in application testing and quality engineering. We provide solutions that support organisations to deliver high quality systems, applications, and IT architecture.
Planit is now a proud NRI company and part of a global movement to deliver a sustainable and secure future through better Information Technology exchanges. Our team offer expert consultancy, bespoke services, tailored training and unique solutions to complex projects. Specialising in digital quality, Planit have a geographic footprint across many continents, with 1700+ permanent employees and have been recognised in Gartner's Magic Quadrant for Application Testing Services.
Our values and ethos are focused on an intrinsic connection to our people, the awareness of our environment and our pursuit to be better than yesterday. We continue to lead the industry with unrivalled ideas, ability, and a quest to discern paradigms.
About the Role:
The Service Delivery Manager (SDM) works in collaboration with the Account Directors,Account Managers, Onshore Managers and offshore management at Planit to lead and provide support to Delivery teams in the management of programmes and workstreams on an account.
Responsibilities:
Skills & Experience:
Culture and Benefits:
For the right person we will provide:-
If you believe that this role is for you APPLY TODAY