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    General Manager Head of operation - Chennai, India - Q2Q

    Q2Q
    Q2Q Chennai, India

    2 hours ago

    Default job background
    Description

    Overview

    The GeneralManager also known as the Head of Operations plays a pivotal rolein the organization overseeing all aspects of the companysoperations to ensure efficiency profitability and customersatisfaction. This position is crucial in providing strategicleadership and direction to the operational teams fostering apositive work environment and driving the achievement oforganizational goals and objectives.

    Keyresponsibilities

    • Developing andimplementing operational strategies and initiatives to maximizeefficiency and productivity
    • Overseeing andmanaging daytoday operations of thebusiness
    • Setting and achieving operationalgoals and objectives
    • Leading and directingoperational teams to ensure high performance and employeeengagement
    • Monitoring financial performance andbudgetary compliance
    • Identifying and resolvingoperational issues and challenges
    • Collaboratingwith other department heads to ensure seamless coordination andcommunication
    • Implementing and maintainingquality control standards
    • Assessing andmitigating operational risks
    • Developing andoptimizing operational processes andprocedures
    • Conducting regular performanceevaluations and providing feedback
    • Ensuringcompliance with legal and regulatoryrequirements
    • Representing the organization inmeetings events and industry forums
    • Buildingand maintaining positive relationships with keystakeholders
    • Contributing to the developmentand execution of the overall businessstrategy

    Requiredqualifications

    • Bachelors degree inrelated field; Masters degree preferred
    • Provenexperience in a senior management role with a track record ofsuccessful operational leadership
    • Demonstratedexpertise in operations management process improvement andstrategic planning
    • Strong financial acumen andexperience in budgeting andforecasting
    • Excellent interpersonal andcommunication skills
    • Proven ability to leadmotivate and develop highperformingteams
    • Ability to analyze and interpret data todrive operational decisions
    • Thoroughunderstanding of industry regulations andstandards
    • Strategic thinker with the ability toinnovate and drive change
    • Proficient inrelevant software and tools for operationsmanagement
    • Experience in driving continuousimprovement initiatives
    • Exceptionalproblemsolving and decisionmakingskills
    • Ability to thrive in a fastpaced anddynamic environment
    • Proven track record ofdelivering results and meeting targets
    • Strongleadership negotiation and conflict resolutionabilities

    leadership,operationsmanagement,budgeting,strategic planning,teambuilding

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