- support to the business and other IT teams to ensure stability of production systems.
- priority incidents are being addressed in a timely manner to avoid major incidents
- incidents/failures and ensure closure within the SLAs.
- in root cause analysis and provide solution/work around for incidents.
- issues , incidents and provide solutions for the same through hands on development.
- seamless running of batch process/application through proactive, regular health checks .
- scheduled weekend activities, participate in disaster recovery events and release testing events.
- in engineering efforts for Business intelligence solutions i.e. system design , build, deployment, best practices and testing,.
- change requests and collaborate with sr associate for approvals.
- identify & implement opportunities to increase efficiency through automation & process efficiencies .
- with upstream and downstream application teams proactively for any risks or potential issues.
- support for audit and compliance related activities .
- and communicate with global stakeholders, other IT teams, and business areas.
- to work with vendors and support staff on support tickets and follow up regularly till resolution is found
- be flexible to work in early APAC and EMEA time zones
- be flexible for upskilling in different skill sets
- Degree in computer science or engineering
- years of extensive work experience in Power BI, Cognos
- have extensive work experience in supporting reporting solutions ( including servers) in Power BI ,Cognos, Unix & SQL
- on experience on control-M scheduling tool for batch monitoring
- in backtracking and resolve reports issues and job performance issues
- with or use of scripting (DOS/batch, PowerShell)
- with ITSM Service now tool and Dynatrace will be needed.
- understanding of ITIL Process guidelines, with specific focus on Service Operations and Incident Management.
- to Agile practices ( Scrum /Kanban) is must .
- to initiate actions and be responsible for consequent decisions.
- programming and debugging skills.
- analytical, design thinking and problem solving skills.
- written/verbal communications skills.
- interpersonal and teamwork skills.
- of ETL tools , Azure data engineering , DataStage
- on experience on ADO ( Azure Devops) .
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Cognos Developer - Pune, India - Northern Trust
Description
Job Description AND Principal Responsibilities
This role covers below responsibilities within Northern Trust :
Experience/ Skills
Minimum qualification:
Required Skills
Nice to Have Skills