Implementation Support Executive - Mumbai, India - Harris Computer Systems
Description
Complements front end project manager in implementation and customization of product.- Evaluates client needs and develops configurations that support client workflow and processes.
- Tests and troubleshoots implemented solutions.
- Provides training and enduser support during and after the implementation process.
- Performs gap analysis of the product and report issues and enhancements.
- Creates templates and enhances workflow in specialty library databases
- Stays updated in terms of product knowledge.
- May be involved in data creation for presales product demonstrations
- Documentation and Presentation.
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