Strategic Account Planner - Mumbai, India - Dun & Bradstreet

Dun & Bradstreet

Verified Company

Mumbai, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us

Dun & Bradstreet Position Summary

Designation:
Strategic Account Manager - Renewal Team

SBU:
Credibility & Business Insights Group (C&BIG)

Location:

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KEY RESPONSIBILITIES
Complete Ownership of existing accounts

Periodic Meetings with all customers in the portfolio

Ensuring touch points in different business segment of customers in the portfolio.

Ensure Retention rate of 85% and upwards on the existing account base

Explore opportunities of upselling accounts through Cross

Sell / Upsell via other D&B product & offerings

Ensuring Upsell of ESG Reports to all customers in the portfolio

Identifying Market Research opportunities in the existing accounts and build pipeline of the same

Identification and planning through risk profiling - High / Low and accordingly plan sales and revenue fulfillment

Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externally

Responsible for the overall Accounts Receivables, Document collection for the allotted accounts

Provide industry updates / D&B updates on products, literature, CFO club initiatives, etc., at regular intervals to clients and maintain a constant relationship with the existing customers through courtesy meetings

Ensure Bundled sales of D-U-N-S Registered & ESG Registered in existing accounts, comprising at least 35% of volumes allocated

Would be responsible for the business targets of self

Operations

Always ensure process adherence and error free timely delivery of projects

Liaising with the operations team for a smooth delivery of the product and ensuring the service expectations of the customers are met

Maintaining the data / client contact details in appropriate data warehouses hygienically

Progress Reviews and Forecasting Reports are filed periodically as required by the Management

Regular update of all the activities in the tools provided and track the movement of all such activities

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KEY REQUIREMENTS
MBA or any post-graduation with relevant experience of 1-3 years in business development.

Should have good knowledge of the local commercial and Industrial Belts.

Ability to comprehend and analyze financial statements.

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