First Line Risk and Control - Hyderabad, Telangana, India - HSBC
Description
- Job description
Business:
GPB CCO - ASP
Open positions:1
Role Title:
Risk Management Support Officer - RCA support, GSC's
Global Career Band:5
Location:
Bangalore/Hyderabad
Recruiter Name:
Sowmya Basavaraju
Why join us?
An opportunity to perform an essential support role for GPB ASP CCO, a critical team which supports all Global Private Banking booking centers in:
- Promoting accountable risk and control decision-making, desired behaviors, and a positive risk culture
- Enabling the business to articulate the risk profile of the business/service/process clearly, consistently, and comprehensively, including the integrity of processes and controls, or risks that may take the risk profile of the business outside of tolerance.
- Identifying trends to anticipate future developments in the risk and control environment.
- Supporting Risk Owners, Business Service Owners, Control Owners, and Risk Stewards through proactive advice based on NFR framework knowledge and insights
Opportunity:
In practical terms, you will act as key support to booking centre ASP CCO team members in the management of Non-Financial Risk:
- Risk configuration and assessment
- Control & Control monitoring support
- Internal Event escalation and management
- Issue and Action escalation and management
- Data Quality exception management and resolution
- Business Service Owner interface
- Management Information and Reporting
- Maintenance of Group risk management system record keeping
What you'll do:
What you'll do:
(List out Key Responsibilities)
Impact on the Business
GROW
- Provide support in all areas of responsibility.
- Support coordination of GPB ASP CCO activities across all NFR pillar activities.
- Participate in functional meetings and escalate any issues/challenges in a timely manner and propose solutions where required.
STREAMLINE
- Support & drive increasing operational efficiency and resilience of GPB across ASP CCO.
- Place risk management culture at the center of the GPB business, ensuring fair client outcomes and a resilient business.
PROTECT
Adhere to all relevant Audit and Compliance requirements
.
Customers / Stakeholders:
- Maintain excellent highquality records.
- Provide accurate and timely MI.
- Ensure all processed MI's/region specific tasks and reports are accurate and shared as per agreed timelines.
- Observe/Analyze MI Areas of improvement and suggest corrective action whenever applicable
- Ensure timely escalation of all delays/challenges and proactively look for resolution to minimize any negative impact
Teamwork:
- Uses different styles of communication relevant to the audience communicates messages in a clear, consistent, and honest manner.
- Maintains team's personal and professional development, increasing professional knowledge and skills experience.
- Work collaboratively & professionally with all business and functional Stake holders, internal & external product providers & manufacturers.
- Demonstrate team player attributes
- Communicate clearly and concisely, share views, feelings and opinions with others sensitively.
What you will need to succeed in the role:
- Educated to graduate level (or equivalent level of experience) (M)
- Strong Excel (particularly large data sets / modelling) and report production (M)
- Prior Business Management & Experience of producing high quality reporting to tight deadlines (E)
- Prior Team Management experience or strong inclination towards people & team management (E)
- Stakeholder Management ability to engage and build effective relationships with team and stakeholders (E)
- Strong communicator able to express ideas via various communication channels (E)
- Excellent written and interpersonal communication skills and ability to communicate with diverse audiences (E)
- Ability to investigate items in detail / Meticulous attention to detail (E)
- Ability to work with info from various systems and make sense of data /express clearly with assumptions used (E)
- Ability to deliver on time and at a consistent professional level (E)
- Recognised strong organisational skills. (E)
- Experience within Financial services (E)
- Ability to work alone or as part of a team, as required (E)
- Analytical analysis, data mining and scenario modelling experience (E)
- Effective presentation, interpersonal, negotiation, communication and analytical skills. (E)
- Understanding of GPB Strategy, knowledge of HSBC tools and processes (D)
- Experience of project management processes (D)
- Change agent and evidence of process improvement in previous roles (D)
- Ability to step back and look to improve process and efficiency (D)
- Index: Mandatory (M) / Essential (E) / Desirable (D)
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