Portfolio Design Architect - Gurgaon, India - BT Group

BT Group

Verified Company

Gurgaon, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Portfolio Design Architect

Job Req ID:3946
Posting Date:15-Feb-2023
Function:Brand and Marketing
Location:Building No 14 Sector 24 & 25A, Gurugram, India
Salary:competitive
About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

Why this job matters:

Working on the majority of Products contained within the Global Portfolio, PDAs are process consultants accountable for the design and implementation of E2E Journeys to support product roadmaps, solutions and single developments in specified portfolio areas. These portfolio developments will help Global create the most commercially successful customer centric portfolio in terms of market leadership, revenue growth and cost reduction through operational efficiency. We strive to strike the balance between providing the best possible service to our customer, at the optimal cost to the business, without compromising quality.

Key Responsibilties:

Selfmanage portfolio developments and launches to time, cost and quality, as outlined in the C2M RACI
Translate business requirements into operational impact and align with associated systems architecture as defined by the solution design
Create and maintain key reports (PMIS) and documentation (DRRs) ensuring effective collaboration by producing output consistent with agreed format and frequency
Instigate and manage operational relationships covering all functions involved in the journey from RQO to Generate Invoice and In Life support. Ensure all requierments, risks and issues are captured and understood by all relevant stakeholders and ultimately secure operational agreement to support project launch
Be fully accountable for the creation of ARIS Connect product models and updates required throughout project delivery. Be responsible for identifying the necessary supporting procedures and ensure they are seemlesly linked to your process
Identify and facilitate operational training requirements to ensure Gold Users are fully equipped with the necessary knowledge to upskill the remaining team supporting the function
Proactively review and agree a test strategy to build confidence throughout the project. Facilitate both Prototyping and User Acceptance Test (UAT) opportunities and communicate output concisely and effectively. Provde ORT consultancy ensuring effective operational scheduling and support. Monitor resolution of any technical and operational defects or noncompliances throughout the project to ensure overall status is fully understood.
Customer experience must be the critical influence for every project you support
Skills:
A confident process consultant
An overall awareness of the Product Portfolio including completion of the Global Portfolio Enablement Pathway
Stakeholder Management: Positive relationships established and managed with key stakeholders to ensure successful business outcomes
A good communicator who knows their audience and how to maximise impact with key messages
Delivery: be positive, influence others to collaborate effectively, find solutions to achieve the objective. Think autonomously and voice concern at the right point to enable time for recovery
Commercial Comprehension: Delivering profitable growth (i.e. balance delivery and benefits)
Good administrative skills to create and update documentation to give near real time visibility of progress, risks and issuses
Development: owns a constantly evolving PDP to mirror evolution within the role and BT including on time completion of all Mandatory & Compliance Training
Experience:

Mandatory:

Process design: Competent using ARIS Connect to update and create models adhering to Group defined standards and architecture. Skills maintained throughout (keep alive)
Preferred:
Project Delivery Methodolgies in general but specifically Waterfall and Agile
Operational modelling covering service delivery and in life support
Customer experience through moments that matter, personas and NPS (Net Promoter Score) measures
Eligibility Criteria
As per IJP guidelines_
Who is the BT Group

We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive.

our focus is simple:
be the global prov