- Excellent communication and interpersonal skills
- Ability to effectively communicate technical information to non-technical customers
- Strong persuasive and negotiation skills
- Good sales and customer service orientation
- Ability to work in a fast-paced and target-driven environment
- Basic knowledge of IT services and solutions
- Ability to multitask and prioritize tasks effectively
- Good time management and organizational skills
- Positive and enthusiastic attitude
- Make outbound calls to potential customers to promote our IT services
- Provide information about the company's products and services
- Assist with lead generation by identifying potential customers and gathering their contact information
- Follow up with leads and maintain a consistent level of communication
- Achieve monthly targets for lead generation and sales conversion
- Maintain accurate and up-to-date records of customer interactions
- Handle customer inquiries and resolve any issues or complaints
- Collaborate with the sales team to maximize sales opportunities
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Telecaller - Dehradun, India - Rankmantra
Description
Company Overview
Rankmantra is a leading IT service and consultancy company with its headquarters in the vibrant city of Dehradun. With a passion for innovation and a focus on customer satisfaction, Rankmantra offers a wide range of IT services that help businesses grow and succeed in the digital age. With 11-50 employees, Rankmantra is dedicated to fostering a collaborative and supportive work environment.
Job Overview
Rankmantra is looking for a Telecaller to join our team in Dehradun, Uttarakhand, India. As a Telecaller, you will be responsible for making outbound calls to potential customers, providing information about our IT services, and assisting with lead generation. This is a full-time position suitable for Freshers with less than 1 year years of experience.
Qualifications and Skills
Roles and Responsibilities