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    Telecaller - Dehradun, India - Rankmantra

    Rankmantra
    Default job background
    Full time
    Description

    Company Overview

    Rankmantra is a leading IT service and consultancy company with its headquarters in the vibrant city of Dehradun. With a passion for innovation and a focus on customer satisfaction, Rankmantra offers a wide range of IT services that help businesses grow and succeed in the digital age. With 11-50 employees, Rankmantra is dedicated to fostering a collaborative and supportive work environment.

    Job Overview

    Rankmantra is looking for a Telecaller to join our team in Dehradun, Uttarakhand, India. As a Telecaller, you will be responsible for making outbound calls to potential customers, providing information about our IT services, and assisting with lead generation. This is a full-time position suitable for Freshers with less than 1 year years of experience.

    Qualifications and Skills

    • Excellent communication and interpersonal skills
    • Ability to effectively communicate technical information to non-technical customers
    • Strong persuasive and negotiation skills
    • Good sales and customer service orientation
    • Ability to work in a fast-paced and target-driven environment
    • Basic knowledge of IT services and solutions
    • Ability to multitask and prioritize tasks effectively
    • Good time management and organizational skills
    • Positive and enthusiastic attitude

    Roles and Responsibilities

    • Make outbound calls to potential customers to promote our IT services
    • Provide information about the company's products and services
    • Assist with lead generation by identifying potential customers and gathering their contact information
    • Follow up with leads and maintain a consistent level of communication
    • Achieve monthly targets for lead generation and sales conversion
    • Maintain accurate and up-to-date records of customer interactions
    • Handle customer inquiries and resolve any issues or complaints
    • Collaborate with the sales team to maximize sales opportunities

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