Customer Support Executive - Andheri East, Mumbai, Maharashtra, India - Moneylicious Investments and Consulting Services Private Limited
1 week ago
Description
Responsibilities:
-Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries.
-Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
-Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
-Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention
Preferred
Qualification:
-Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
-50% cutoff - 10th, 12th and Graduation.
-No backlogs and Gap years during education
-Must be fluent in English and Hindi
Job Types:
Full-time, Permanent
Pay:
₹9, ₹31,602.50 per month
Schedule:
- Day shift
- Rotational shift
Education:
- Bachelor's (required)
Experience:
- total work: 1 year (required)
Language:
- Hindi (required)
- English (required)
Work Location:
In person
Speak with the employer
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