Social Media Executive - Mumbai, India - ZELL EDUCATION PRIVATE LIMITED
Description
Social Media and ORM Executive
At Zell, we strive to become India's leading training center & transform careers by making skill upgradation effective, affordable & accessible for everyone.
Our primary goal is to deliver high quality education & skill upgradation in collaboration with industry experts & best educational practices.
We have served 10,000+ students to date by providing training for internationally recognized Finance and Accounting courses like ACCA, CFA, CPA and CMA.
We collaborate with top universities across India like Bennett University, Mumbai Educational Trust, Suresh Gyan Vihar University, Jaipur.
Come join us, if you are passionate about researching and implementing the latest technology across various functions like Sales, Marketing, Customer Success, etc.
Location:
Andheri, Mumbai (Onsite)
ROLES & RESPONSIBILITIES:
- Actively monitor and review user comments, suggestions, feedback, and complaints across social handles and platforms manually and using the related tools wherever possible
- Connect, converse, and engage with the target audience on digital platforms across, on behalf of the brand thereby attending response management.
- Acknowledging compliments and showcasing the same onbrand social media pages.
- Effectively identifying and utilizing social listening tools for response management.
- Must have some experience in answering customer queries
- Agency background (preferable)
- Tracking Analytics and social media performance on a weekly basis.
QUALIFICATIONS REQUISITE
Copywriting and communication skills
- Should have 34 years of prior experience
- Any Graduate (Certificate honors Digital Media / SEO / SEM / Ecommerce will be an added advantage)
- Basic Computer knowledge
- Basics of Computer
Job Types:
Full-time, Permanent
Salary:
₹400, ₹600,000.00 per year
Benefits:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- Social media marketing: 2 years (required)
Speak with the employer
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