Telecaller - Chennai, India - Veranda Race Learning Solutions Pvt Ltd

Veranda Race Learning Solutions Pvt Ltd
Veranda Race Learning Solutions Pvt Ltd
Verified Company
Chennai, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customer's needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

SKILLS AND QUALIFICATIONS:
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Customer support executive should possess a proven track record of successful customer service and management skills.


Salary:
₹18, ₹25,000.00 per month


Benefits:

Health insurance
Provident Fund

Schedule:
Day shift
Rotational shift

Supplemental pay types:
Performance bonus


Education:

Bachelor's (preferred)


Experience:

tele sales: 0 years (preferred)

total work: 0 years (preferred)


Language:

Tamil, english (preferred)


Salary:
₹18, ₹25,000.00 per month


Benefits:


  • Health insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Language:


  • Tamil (preferred)

Speak with the employer
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