Inside Sales Associate - Bengaluru, India - FloBiz

FloBiz

Verified Company

Bengaluru, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Inside Sales Associate:

About Company

My Billbook is one of our flagship products that allows small businesses to create invoices, manage their

outstanding and monitor their stock on the go. My Billbook is currently being used by more than 5M+

businesses across 1000+ towns, with over $6 billion in annual transactions and we are growing 100%

month on month.

Any successful company's success is defined by how happy its customers are. We at Flobiz, strive to

provide the best customer experience to our users. As a customer support associate, you will be

responsible for handling customer queries, enhancing customer journey with our product and overall

service experience.

Roles & Responsibilities:

Understand the product in detail and provide a quick intro of its features to the users over the call
Meet Daily, Weekly and monthly upsell targets as per company requirements
Empathising with the pain points of the prospects, understanding their needs and identifying

- opportunities for selling the product.

Schedule demonstrations for the customers and fix meetings with our product expert team.
Assisting new prospects on the queries over the calls, creating interest in our product offerings.
Identify, initiate and nurture relationships with potential future prospects that have been identified

and build positive relationships with them

Requirements:

Minimum 23 years of experience in Inside Sales/Telesales/B2B Outbound sales.
Bachelor's Degree (Any domain)

- inside sales is a must.

Should have impressive professional rapportbuilding skills
Need to be comfortable with heavy outbound calling with a love for targets
Excellent team player, but also must be able to identify, prioritize and manage work well

- independently with mínimal supervision.

Resourceful, goaloriented, metricsdriven and solutionfocused.
Ability to comfortably and confidently converse in Hindi & English.
Need to be Persistent, focused, energetic and a selfstarter with excellent multitasking and time

management skills