- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
- Coaches managers on adopting the Total Quality Management leadership style.
- Conducts monthly audit to ensure compliance with company and brand standards
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Directs property quality efforts to address critical customer requirements.
- Assists with regional and/or company-wide implementation of company best practices.
- Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.
- Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.
- Uses data collection methods to compile, display, track, and analyze defect trends.
- Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
- Analyzes issues and identifies trends.
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Models service behaviors that meet or exceed guest expectations.
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SAP Quality Managment
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ZEISS India Bengaluru, IndiaPurpose of the Job: · Develop and maintain holistic and lean Management System (QMS) to ensure regulatory compliance, effectiveness, efficiency, and support digitization initiative. · Requirements · Education -Degree in Engineering or Software (e.g. mechanical engineering, electr ...
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Maxwell Energy Systems Bengaluru, IndiaDescription · We are looking for a candidate with knowledge on Quality, The job role will consist of Maintaining quality at the Organization level. · You will be responsible for ensuring the quality of products manufactured by the company and for overseeing the development and i ...
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Altiostar, A Rakuten Symphony Company Bengaluru, IndiaExperience Level – 12 to 15 years · Location: Bengaluru · A Quality Manager is will be responsible to ensure that all products within a company meet consistent standards. He would develop and implement quality assurance and quality control process and would help the senior manage ...
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NoPo Nanotechnologies India Private Limited Bengaluru, IndiaJob Description · Job Title : Manager - Quality · Location: Electronics City, Bangalore · NoPo Nanotechnologies one of the few deep tech companies globally that leads the research and development in the nanotubes space. The company manufactures and sells high-quality single wall ...
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Amazon Bangalore, IndiaBASIC QUALIFICATIONS · - 2+ years of team management experience · - Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc. · - Experience using data to influence business decisions · - Experience an operations, project or program Manager directly managi ...
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Agratas Bengaluru, IndiaJob Description · Position / Role: DGM/ Manager- Quality- EOL & Finished goods · Function: Manufacturing Quality · Location: Sanand · About Us: · Agratas is a wholly owned subsidiary of Tata Sons. We design, develop and manufacture high-quality, high-performance, sustainable batt ...
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Maxwell Energy Systems Bengaluru, India Full timeWe are looking for a candidate with knowledge on Quality, The job role will consist of Maintaining quality at the Organization level. · You will be responsible for ensuring the quality of products manufactured by the company and for overseeing the development and implementation o ...
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ZapCom Group Inc Bengaluru, IndiaJob Title: Quality Assurance (QA) Manager · Location: Bangalore · PositionOverview : · We are looking for a diligent and detail-oriented Quality Assurance (QA) Manager to oversee all aspects of quality assurance throughout our organization. The QA Manager will be responsible for ...
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Sony Pictures Networks India Bangalore Urban, IndiaPosition: Quality Assurance Manager - CMS & DSF, Digital Business · Purpose: · The test engineer is a key position to ensure quality deliverables with the help of team. · The incumbent should ensure a quality balance between Manual and Automation testing. Have in-depth knowled ...
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Hiresquad Resources Bengaluru, IndiaHiring for a Leading BPO in Bangalore · Designation- Senior Quality Manager · Process- Voice Process(Banking) · Company- TOP MNC · 24*7 SHIFTS · CTC Depending on the last drawn PKG · Qualification required- Graduate/ Post Graduate · NOTE- Notice holders can apply if buyout option ...
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ZEISS India Bengaluru, IndiaPurpose of the Job : · Develop and maintain holistic and lean Management System (QMS) to ensure regulatory compliance, effectiveness, efficiency, and support digitization initiative. · Requirements · Education: · Degree in Engineering or Software (e.g. mechanical engineering, ele ...
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Squareroot Consulting Pvt Ltd. Bengaluru, IndiaJob Title: Quality Assurance (QA) Manager · Location: Bangalore (Hybrid) · Job Description: · We are seeking an experienced Quality Assurance (QA) Manager with at least 8 years of relevant experience to join our team. The QA Manager will be responsible for overseeing the quality ...
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Novopay Bengaluru, IndiaAbout Trustt : · Trustt (formerly Novopay) was founded by Srikanth Nadhamuni (Founder CTO Aadhaar) and Gautam Bandyopadhyay (a FinTech industry veteran and former Head of Finacle Innovation Hub at Infosys). Vinod Khosla, the legendary silicon-valley venture capitalist, is our chi ...
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Arete Careers Bengaluru, IndiaJob Description : · Here's what you will be doing : · Test planning, test design, test development and automation · Manage a team of QA Engineers · Provide feedback and insight from a Quality Assurance standpoint on new features in development · Track quality assurance metric ...
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Quality Assurance Manager
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Squareroot Consulting Pvt. Ltd. Bengaluru, IndiaTest Manager/QA Manager (8 to 12 Years) · Job Description : · We are mainly looking for a candidate who is working on : · 1) Testing knowledge · 2) QA technology understanding - try to find how much hands on he can be · 3) Technical solutioning and pre-sales · 4) Problem solving ...
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Quality Assurance Manager
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Info Origin Inc Bengaluru, IndiaIn this critical role, you will oversee the entire software testing lifecycle, ensuring the delivery of high-quality applications that meet government standards. · You will leverage your expertise in test automation, collaboration, and Agile methodologies to guide your team and e ...
Quality Manager - Bengaluru, India - Marriott International
Description
Job NumberJob Category Procurement, Purchasing, and Quality Assurance
Location JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
The position is responsible for implementing quality assurance processes that meet the company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level.
CANDIDATE PROFILE
Education and Experience
CORE WORK ACTIVITIES
Managing Quality Assurance Goals
Managing Quality Tools
Managing the Guest Experience
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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