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    IndiaMART - Cluster Head - Noida, India - IndiaMart InterMesh Ltd

    IndiaMart InterMesh Ltd. background
    Description

    Responsibilities:

    Strategic Leadership & Planning:

    • Develop and execute a thorough business plan for your designated cluster, in line with the overall company direction.
    • Establish precise performance objectives, KPIs, and metrics to monitor progress and pinpoint areas for enhancement.
    • Conduct market analysis and competitive evaluation to stay in front of the competition and identify fresh business prospects.

    Operational Excellence:

    • Supervise all facets of day-to-day operations in your cluster, ensuring effectiveness, efficiency, and adherence to company protocols.
    • Institute and uphold top-notch customer service standards, ensuring a pleasant and memorable experience for every client.
    • Manage inventory, logistics, and resource distribution in your cluster to optimize performance and expenses.

    Team Leadership & Development:

    • Recruit, onboard, train, and guide a team of exceptional employees, nurturing a constructive and cooperative workspace.
    • Provide continuous feedback on performance, coaching, and growth prospects for your team.
    • Inspire and incentivize your team to reach individual and cluster objectives.

    Performance Management:

    • Track and evaluate performance metrics of the cluster to discover patterns and areas for enhancement.
    • Create and implement strategies to enhance sales, profitability, and operational effectiveness in your cluster.
    • Regularly provide updates on cluster performance to higher management.

    Relationship Building:

    • Cultivate and sustain robust relationships with vital stakeholders in your cluster, including clients, suppliers, and community groups.
    • Represent the company at industry functions and community events

    Requirements:
    • Bachelor/ Masters degree in Business Administration, Marketing, or a related field (preferred).
    • Minimum of 7+ years of experience in a leadership role within the [industry] industry.
    • Demonstrated history of surpassing sales targets, enhancing profitability, and leading outstanding teams.
    • Solid comprehension of [industryspecific] operations, customer service best practices, and sales approaches.
    • Outstanding leadership, coaching, and mentoring abilities.
    • Effective communication, interpersonal, and relationship-building skills.
    • Analytical and problemsolving skills with a data-driven mindset.
    • Ability to work autonomously, handle multiple priorities, and meet deadlines.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

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