Service Incharge - Zirakpur, India - KWW ELECTRICALS & ELECTRONICS PVT. LTD.
1 week ago
Description
Job description
We need one Service In Charge
Workload will be as follows
- Create a new service franchise in various areas where service franchises are not available.
- Coordinate with various existing service franchises for pending job status/repair of work.
- Coordinate with various existing service franchises for spare stock/returning of defective material/Billing issuerelated matters.
- Coordinate with HO for spare stock/billing of franchise/workload distribution etc
- Highlight the complaint issue for any particular product and root cause analysis for the complaint.
- Co ordinate with sales persons/dealers/distributors for service issue and action to resolve the solution.
- Feedback related to bulk service issue in any particular product.
- Training for CRM software to various service franchises.
- Technical qualification needs like Diploma/ITI certificate in Mechanical/Electrical with 45 years experience in a similar field required.
- Computer and software knowledge is essential for co ordinate purposes.
- Practical handwork knowledge in the fan and Appliances field is required.
Salary:
₹25, ₹27,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Ability to commute/relocate:
- Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (required)
Experience:
- Field service: 1 year (preferred)
- Electrical: 1 year (preferred)
Language:
- Hindi (preferred)
- Local language (preferred)
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