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    Product Information Specialist - Maharashtra, India - eClerx

    eClerx
    eClerx Maharashtra, India

    1 week ago

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    Description

    Process Manager Role & responsibilities:

    • Manage relationship with offering managers and build an understanding of the business products:
    • Engage with the offering managers on a regular basis and get the required product data in a timely manner.
    • Share knowledge about how the Product Information Management (PIM) system works with the offering managers.
    • Design and agree with offering managers on standard PIM data fill templates.
    • Manage the product data using the PIM Informatica 360 system:
    • Add new products to the PIM system as part of the new product introduction (NPI) process.
    • Lead projects for sharing data from PIM system to other consumers (websites, e-commerce platforms etc.)
    • Audit the product data in the system identifying data quality problems and finding solutions to fix them.
    • Respond to data problems reported by other teams.
    • Work across multiple teams to update the existing product data in the PIM system as needed.
    • Build a deep understanding of the PIM Informatica 360 system and its integration with other systems.
    • Work across other internal teams to bring best practices in data management to the team.
    • Manage external vendors.
    • Analyse product data and make recommendations.
    • Lead process improvements.
    • Develop/maintain dashboards.
    • Prepare reports

    Technical Skills:

    • Bachelor's Degree preferably in engineering, marketing or business administration. with at least 8+ years of experience into working knowledge of Product Information Management (PIM), Informatica 360 is a plus.
    • Proven ability of data processing (data transformation, statistical analysis, data organization etc.)
    • Intermediate SQL knowledge (ability to create simple tables, import data and run queries for analysis purposes). Knowledge of a scripting language like Python is a plus.
    • Advanced skills in Excel data manipulation.
    • Understanding of IT systems.
    • Working knowledge of Content Management Systems (Adobe Experience Manager is a plus).
    • UX/UI basic knowledge: the ability to understand customer's digital journeys with direct implication in conversion rate.
    • 3-5 years of experience in Digital Marketing.
    • Strong written, verbal and presentation skills in English. Other languages are a plus.
    • Self-starter with strong ability to work independently as well as in cross functional teams.
    • Strong communication skills in face to face and virtual settings.
    • Strong project management skills.
    • Planning and organizational skills.
    • Problem solving skills.
    • Great commercial acumen in sales and marketing processes.
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