Customer Support Analyst - Pune City

Issue Resolution: · Support analysts handle customer or user inquiries and troubleshoot technical issues. · They investigate problems reported by users, identify the root cause of the issue, and provide solutions or workarounds to resolve the problem. · This may involve remote as ...

Issue Resolution: Handle customer or user inquiries and troubleshoot technical issues by investigating problems, identifying root causes, and providing solutions or workarounds through various channels like remote assistance, phone, email, or ticketing systems. · Customer/User In ...

We are looking for candidates with 3 + years of experience in Linux and Windows. · Primary Skills · Linux · Windows · Troubleshooting and Monitoring · Database - Oracle / Sql / Postgres · Patching · Global stakeholder management · ...

6 months to 3 years of experience · Experience in Accounts Payable, Accounts Receivable, Invoicing, P2P, Reconciliation · Any commerce graduate preferably B.Com / M.Com · Strong analytical skills. · Good communication skills (verbal written) · Primary Responsibilities: · May perf ...

Responding to customer requests via email telephone support calls and other mechanisms logging of such calls provision of advice and assistance relating to products services raising handling of faults as appropriate reproduction of reported problems documentation resolution escal ...

May perform administrative tasks Excel / Access, etc. · Conduct duplicates and statements review · Must be able to participate and learn duplicate and statements claim concept for a single client · Must show good understanding of duplicate and statements claim concepts in the fir ...

The ETL Support Analyst will provide comprehensive support for ETL/Data Integration processes. · ...

The Application Support Analyst is responsible having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, · identify and define enhancements to existing applications.Performs other duties and functions as assigned ...

We are hiring Technical Analysts with strong SQL and problem-solving skills to support our growing client base. · ...

The Applications Support Analyst is responsible for providing functional and technical support to users for applications or systems. · Provide functional and technical analysis. Troubleshoot and resolve escalated tickets and communicate the solution to customers via the Service D ...

Barclaycard Payments is looking for Application Support Analyst to join our team. · ...

The successful candidate will be performing 2nd line server & storage-based support deploying/managing changes and building/re-building servers that support Next's eCommerce environment managing mid-size projects. · Windows 2008/2012/2016 Server Linux Servers clustering technolog ...

This role involves providing customer support and technical assistance to clients. · ...

We are looking for highly motivated Application Support Analysts (L1/L1.5) to support a diverse portfolio of enterprise and web-based applications. · Bachelor's degree in Computer Science, Information Technology, or a related field · ...

As a Sourcing Support Analyst at you will play a crucial role in driving the success and growth of our organization. · ...

The Product Support Analyst will act as the first line of support for customers, · leveraging technical skills and product expertise to resolve incidents efficiently.Work as an L1 support team member to resolve customer product incidents. · Diagnose, investigate, and implement wo ...

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. · Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our client ...

We are looking for an RPA Support Analyst with 2 years of hands-on experience in UiPath and Microsoft Power Automate to support monitor and maintain automation processes in production. · This role is focused on RPA production support including incident management troubleshooting ...

The Product Support Analyst will act as the first line of support for customers, leveraging technical skills and product expertise to resolve incidents efficiently. · Work as an L1 support team member to resolve customer product incidents. · Diagnose, investigate, and implement w ...

The Customer Support Analyst will be responsible for maintaining/enhancing customer relationships, ensuring customer deliverables and queries are addressed efficiently through NielsenIQ proprietary platforms. · ...

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services including record/documentation maintenance storage & retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team ...