- Lead and scale up the Process
- Flexibility to work across multiple rotational shifts.
- Manage multiple sites- HYD and MNL
- Managing initiatives and resources across the project to facilitate seamless transformation.
- Creating and providing high quality presentations, Reports and client deliverables
- Take ownership of process management initiative
- Operationalize & deploy the process changes.
- Conducting change management and process optimization
- Provide status around planned v/s progress across delivery functions to internal and external stakeholders.
- Provide accurate status based on various measurable delivery parameters including Capacity & Scope
- Define, implement, and measure different KRA (Key Result Areas) for the workforce leading overall performance improvement.
- Ability to work in a rich diverse environment, handle cultural and language differences and an effective communicator.
- Ability to effectively influence and communicate cross-functionally with all levels of management.
- Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment.
- Ability to manage multiple teams spread across different locations
- Exposure to project and program management function business insight
- Escalate issues to program stakeholders where necessary
- Stakeholder management and regular report outs to senior management
- Ensure achievement of SLA targets
- Exposure to project and program management function
- Good comprehension skills - ability to clearly understand and customer issues appropriately
- Effective time management skills and ability to prioritize work time to ensure productivity
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Operations Manager- Maps- Transit Data - Hyderabad, India - Wipro
Description
Job description:
● Should possess Transit Domain Knowledge for Maps/ GIS at city level
Candidate Profile: