Genesys cloud developer jobs in Secunderabad, India

The Genesys Cloud Developer position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. · ...

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. · Position Purpose · TTEC Digital is looking fo ...

The Senior Systems Engineer will apply expertise in software development, engineering discipline, and system administration concepts to design, develop, and maintain technology solutions for Genesys Cloud. The primary focus is on contact centre tools and technologies built around ...

Senior Genesys Cloud Architect · Location: Hyderabad, India · Department: AI & Engineering – Voice AI Connector · Employment Type: Full-Time · Experience: 6–10 Years · Role Overview · As a Senior Genesys Cloud Architect at EMSCALE, you will lead the design, development, and deplo ...

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive · Position Purpose TTEC Digital is seeking an e ...

Design, implement, maintain, and optimize call routing strategies for enterprise contact center platforms. · Manage Genesys Engage and Genesys Cloud CX routing configurations to support voice and digital channels. · Ensure platform stability, performance, and adherence to SLAs th ...

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. · Position Purpose · TTEC Digital is seeking an ...

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. · Position Purpose · TTEC Digital is seeking an ...

8+ years experience in contact center domain software development or similar technology. · Strong understanding of telephony concepts and IVR best practices. · Experience with integrating IVR systems with CRM platforms (e.g., Salesforce & ServiceNow). · Excellent problem-solving ...

Job Title: Senior Genesys Cloud Architect · Location: Hyderabad, India · Department: AI & Engineering – Voice AI Connector · Employment Type: Full-Time · Experience: 10+ Years · Role Overview: · As a Senior Genesys Cloud Architect, you will lead the design, development, and depl ...

This is a great opportunity to join a winning team. CGI offers competitive compensation packages with opportunities for growth and professional development. · ...

Develop applications using Genesys web APIs, · JavaScript APIs and client libraries to build applications.Set up and maintain CTI environments for voice,email and chat routing. · ...

7+ years of experience as a Genesys Platform Engineer or in a similar · Strong hands-on expertise with Genesys PureEngage (On-Premises) architecture, including core components: · Configuration Server · Database Server (DB) · Stat Server · ICON · SCS · ...

+The position involves supporting Genesys platform components, user profiles, queues, routing strategies, call flows, system health monitoring and performance. The role also includes troubleshooting issues. · +Configure and maintain Genesys components (Routing, IVR SIP Server Wor ...

+Job summary · The candidate will handle platform administration tasks for Genesys components. +ResponsibilitiesPlatform Administration · Troubleshoot Genesys-related issues (voice, chat, email, digital channels). · +Skills & Qualifications · ...

We are looking for a highly skilled Genesys SME with experience in contact center technology to join our team. As a key member of our support team you will work closely with internal teams including development vendors to troubleshoot issues resolve problems maintain accurate doc ...

Job Responsibilities: · Provide extensive Voice Engineering and telephony expertise, particularly with the Genesys 8.x platform architecture. · Perform Genesys GVP (Genesys Voice Platform) environment setup, comprehensive troubleshooting, and ongoing support. · Set up and provide ...

+Job summary · This role requires a strong understanding of contact center business operations and processes to identify and implement solutions that solve management needs. · ...

We are looking for a Quality Assurance Engineer to join a project with Miratech s trusted global partner, focusing on testing Conversational AI applications, including both chatbots and voicebots. The role involves designing and executing both functional and regression test scrip ...

Design and build robust applications using Python integrated with AWS services. · ...