Best professionals offering l1 support services in Bengaluru
Get free quotes from professionals.
Syed Moiz Ahmed
Computer Engineer | Technical Advisor | L1 Support
Technology / Internet
I’m a Computer Engineer and Technical Advisor with experience in L1 support and customer service. Currently working at Concentrix for Broadcom, I spec ...
Service Details
About the Service
The L1 support service is a type of technical support that involves providing basic assistance to customers with their technical queries and issues.
Professional Requirements
To perform this service, professionals should have a strong understanding of technical concepts and be able to communicate effectively with customers.
Recommended Accreditations and Certifications
Industry professionals should consider obtaining certifications such as CompTIA A+ or Cisco CCNA to demonstrate their expertise.
Choosing the Right Service Provider
When choosing a service provider, clients should look for professionals with relevant experience and a strong track record of customer satisfaction.
Questions to Ask Before Hiring
- What is your experience with L1 support services?
- What is your approach to resolving technical issues?
- Can you provide examples of your previous work?
Useful References
The International Association of Support Professionals and the Technical Support Industry Association are two organizations that provide resources and guidance for industry professionals.
Average Prices for the Service
The average hourly rate for L1 support services in Bengaluru, India is between 150 and 250 INR.
Requesting a Quote
When requesting a quote for L1 support services, clients should provide detailed information about their technical requirements and budget constraints.
Fees for L1 Support freelancers
The average daily fee for the experienced freelancers is ₹200.
The fee varies depending on the city in which the are located. For instance, the average daily for a L1 Support in Bengaluru is ₹250 while in Chennai is ₹220 or in Mumbai is ₹280.
l1 support jobs near Bengaluru
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We are looking for an energetic and proactive L1 Support Engineer to support a blockchain-based Ecosystem Commerce platform built on Hyperledger and Ethereum. · ...
Puttenahalli, Bengaluru1 month ago
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The L1 Support Engineer will act as the first point of contact for client issues and service requests.The role involves providing basic technical and functional support handling client communication logging and tracking incidents coordinating with internal teams to ensure timely ...
Bengaluru1 month ago
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As a Network Engineer at GlobalXperts you will be responsible for the engineering operation maintenance and support of our clients internal network infrastructure You will support tasks across different tiers based on experience working with a range of technologies including rout ...
Bengaluru, Chennai, Gurugram3 weeks ago