Best professionals offering product support engineer services in Bengaluru

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Pulkit Agarwal
₹ 500 per hour

Pulkit Agarwal

Product Engineer (SaaS & Observability) | API

Customer Service / Support

Experienced Product Support Engineer with 3+ years in SaaS product support, API monitoring, and performance troubleshooting. Skilled in resolving comp ...

Bengaluru, Bengaluru Urban
Product support engineer + 4
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Product support engineer
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Product support engineer in Bengaluru

Product Support Engineer

About the Service

A Product Support Engineer is responsible for ensuring the smooth operation of products, resolving technical issues, and providing exceptional customer support.

Professional Requirements

The ideal candidate should have a degree in Computer Science, Engineering, or a related field, with a minimum of 2 years of experience in product support or a related field.

Accreditation and Certification

Relevant certifications such as CompTIA A+ or ITIL Foundation are highly desirable.

Tips for Choosing the Best Service Provider

  • Check the provider's experience and expertise in product support.
  • Look for a provider with a strong understanding of the product and its technical requirements.
  • Ensure the provider has excellent communication and problem-solving skills.

Questions to Ask Before Hiring

  • What experience do you have in product support?
  • Can you provide examples of successful problem-solving in a similar product support role?
  • How do you ensure timely and effective communication with customers?

Useful References

The International Association of Support Managers (IASM) provides valuable resources and networking opportunities for support professionals.

Average Prices

The average hourly rate for a Product Support Engineer in Bengaluru, India is ₹250-₹500, depending on experience and qualifications.

Requesting a Quote

To request a quote for this service, simply click the 'Request a Quote' button and provide your requirements. Our platform will match you with qualified professionals who can provide a quote for their services.

Fees for Product Support Engineer freelancers

The average daily fee for the experienced freelancers is ₹2000.

The fee varies depending on the city in which the are located. For instance, the average daily for a Product Support Engineer in Bengaluru is ₹2500 while in Delhi is ₹2800 or in Mumbai is ₹3000.


product support engineer jobs near Bengaluru

  • Work in company

    Application Support Engineer – Production Support

    National E-Governance Services

    Take your next career step at NeSL with an amazing team that is energizing the transformation of Financial Institutions. · The Application Support Engineer will be responsible for ensuring the stability, availability and performance of production systems. The role involves produc ...

    Bengaluru, Karnataka

    1 month ago

  • Work in company

    Product Support Engineer II

    confidential

    Responsibilities. · We're looking for an experienced Product Support Engineer II to join our Global Customer Support team. · Reporting to the Manager, Product Support you'll be responsible for:. · Provide second line phone/email consultation to independently debug complex securit ...

    Bengaluru / Bangalore

    5 days ago

  • Work in company

    Product Support Engineer

    confidential

    Role expectations: · Installation and configuration of Linux & Packages. · To troubleshoot L0, L1 and L2 issues associated with the product, which could not be resolved by the local IT team at the center. · Knowledge of Telephony ( PRI and VOIP ) · Experience in handling Call Cen ...

    Bengaluru / Bangalore

    5 days ago