Best professionals offering customer support services in Pune

Customer Support in Pune

About the Service

Customer support is a vital service that involves providing assistance and solutions to customers for their queries and concerns. It is a crucial aspect of any business, as it helps in building trust and loyalty with customers.

Professional Requirements

To perform this service, professionals need to have excellent communication skills, both written and verbal. They should be able to understand customer needs and provide solutions in a timely and efficient manner.

Recommended Accreditations and Certifications

Industry professionals should have certifications in customer service, such as the Certified Customer Service Representative (CCSR) or the Certified Customer Service Manager (CCSM). They should also have experience in handling customer complaints and resolving issues.

Choosing the Best Service Provider

When choosing a customer support service provider, clients should look for professionals who have experience in the industry, excellent communication skills, and a proven track record of resolving customer complaints.

Questions to Ask Professionals

• What experience do you have in customer support?
• How would you handle a difficult customer?
• What is your approach to resolving customer complaints?

Useful References

For more information on customer support, clients can refer to the following resources:

• Customer Service Institute of America (CSIA)
• International Customer Service Institute (ICSI)

Average Prices

The average daily fee for a customer support professional in Pune is ₹500. However, this can vary depending on the location and the level of experience of the professional. In Mumbai, the average daily fee is ₹750, while in Delhi, it is ₹600.

Requesting a Quote

When requesting a quote for customer support services, clients should provide details about their requirements, including the type of support needed, the frequency of support, and the level of experience required. The quote should include the cost of the service, as well as any additional fees or charges.

Fees for Customer Support freelancers

The average daily fee for the experienced freelancers is ₹500.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Support in Pune is ₹500 while in Mumbai is ₹750 or in Delhi is ₹600.