Analyst - Service Desk - pune, India - Capita

IT Service Desk

1 week ago

JD IT Service Desk · - Engineer · Location - Hinjebadi, Pune · Payroll Company: VDA Infosolutions Pvt. Ltd. · Client - Birlasoft · *SPOC for users to log tickets for Incidents and Requests. · *Monitoring of Tickets /Incidents logged with Service Desk. · *Update users on closer of ...

IT Services Desk

2 weeks ago

Dear All, · We have opening for IT services Desk for Pune location · Total Experience - 2-4 yrs · Location - Mundhwa Pune · Regards, · Vaibhavi Rane · **Salary**: ₹9, ₹16,000.00 per month · **Benefits**: · - Health insurance · - Provident Fund · Shift: · - Day shift · Ability to ...

Service Desk

1 week ago

Acts as single point of contact for all IT related issues. · - Provides status and updates on tickets to authorized users · - Adherence to policies and procedures, closure of open calls after resolution. · - Attempts to resolve the defined inquiries while on the telephone, to mee ...

Service Desk

3 weeks ago

Job Description: · Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice ) · Experience : 1 - 4 Years · Max Grid : 4 - 6 LPA · Job Location : Mumbai and GIFT City · Mumbai : Bandra East, Mumbai · GIFT City : Gandhinagar, Gujarat · Shift : 18*7 EST · ...

Service Desk

3 weeks ago

**Hiring for Service Desk Role** · **Experience Required : 1+ Yr** · **Education : Graduation** · **Ctc -Upto 3.5 LPA** · - **VPN, O365, remote support, active directory, troubleshooting - printer issues, Bit locker, MS teams, BSOD, bitlocker, driver installation, Printer and wif ...

IT Service Desk

2 weeks ago

Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. · - First line help desk; resolve basic level 1 and some level ...

IT Service Desk

2 weeks ago

**Work Experience**: · 3 · to · 5.5 · Year · **Job Location**: · Pune · **Expected Notice Period**: · 15 Days · **Qualifications**: · Degree · **Skills**: · Desktop Support ...

Service Desk

1 week ago

**EXPERIENCE : 2-5 Years** · - Acts as single point of contact for all IT related issues. · - Provides status and updates on tickets to authorized users · - Adherence to policies and procedures, closure of open calls after resolution. · - Attempts to resolve the defined inquiries ...

Service Desk

2 weeks ago

Job Description: · a) Forge collaborations, partnerships, Integrations commercial and strategic relationships with targeted Fintech platforms. · b) Build strong relationships with existing clients, understanding their business needs, and providing exceptional customer service. · ...

Service Desk

3 weeks ago

**Job Details**: · Shift Timings: Rotational Shift · Working Days: Rotational off · Work Type: IT Support role (voice) · Salary Package: 2.4 lpa · Role: Full time · Work From Office Mandatory · Locations Available: Pune, · **Interview Pattern**: Online Test (Minimum score:60) + H ...

Service Desk

4 days ago

ROLE : SERVICE DESK (Technical Voice Support) · - LOCATION : Pune · JOB DESIGNATION : IT service desk · JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, request ...

Service Desk

21 hours ago

(sERVICE dESK AND mAJOR INCIDENT mANGEMENT) · - (3 TO 5 years) · (Pune/Remote) · - What's this role about? · **As IT SD & MIM Analyst, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a ...

Service Desk

3 days ago

**SERVICE DESK** · **-** · **(** · **0103832** · **)** · **Description** · as above · **Primary Location***: India-Maharashtra-Pune · **Job Posting***: Aug 22, 2023 · **Experience Required (In Years)***: · **Minimum** · - 3 · **Maximum** · - 5 ...

Service Desk

1 day ago

Role**:Service Desk** · Experience: 1-2 Years · Salary Upto 3.5Lpa · Location: Pune · **Job Description**: · - Excellent communication skills - **CEFR : B2, C1, C2**. Please add the communication level as per the CEFR framework while profiles are shared. · - Work experience on Se ...

Service Desk

5 days ago

Job Description: · Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice ) · Experience : 1 - 4 Years · Max Grid : 4 - 6 LPA · Job Location : Mumbai and GIFT City · Mumbai : Bandra East, Mumbai · GIFT City : Gandhinagar, Gujarat · Shift : 18*7 EST · ...

IT Service Desk

2 days ago

Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. · - First line help desk; resolve basic level 1 and some level ...

Service Desk Executive

3 weeks ago

Job Profile Name · - Service Desk Executive · - Experience Required · - 2- 4 years · - Skills Required · - Citrix, service desk, office 365 · - Work Location · - Pune · - Position Required · - 5 · - Detail Job Description · - Job description · - Specific tool usage of advanced fe ...

Service Desk Role

2 weeks ago

Role - Service Desk · - Experience - 4+yrs · - Location - Pune · - Work mode - WFO · - Requirements - 4+ years of experience in service desk & enterprise desk support, Windows 7 and 10 proficiency, O365, Active Directory, Antivirus, Network troubleshooting should have either TM/ ...

Global Service Desk

2 weeks ago

**Required Experience** · **Global Service Desk Years** · **Location: Pune( WFO)** · **Qualifications and Educational Requirement** · - 7+ years of progressive/management work experience in the global technology industry. · - Experience in managing teams of 15+ members. · - Prior ...

Jr. Service Desk

2 weeks ago

Job Description: · - Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes. · - Be logged-in and available to answer calls through our global Service Desk call centre solution. · - Actively participate in team meetings an ...