- Bachelor's degree in computer science, Information Technology, or related field.
- Candidate should have 4+ Yrs. experience in L2 Support
- knowledge of Java, JDBC, simple queries
- Basic understanding of HTML
- Basic understanding of SQL. Should be able to write queries.
- Basic understanding of commands, scripting, analysing logs
- Knowledge of PPT, XLS, Macros, Web knowledge
- Having excellent communication skills written and verbal
- Capacity to analyse, ability to deep dive into subjects independently, report & pilot actions of several transversal teams (Dev, Indus, DBA, Business, other IT teams)
- Communication: capacity to understand the role of each stakeholder in order to share the correct message to each of them
- Inquisitive spirit: continuously improve the understanding of the customer context & the user experienc
- Basic knowledge of Windows application
- Good English communication both oral and written
- Provide Level 2 technical support to end-users, troubleshooting and resolving complex issues efficiently.
- Utilize expertise in Java, JDBC, and SQL to diagnose and resolve software-related problems.
- Write and execute SQL queries to retrieve and manipulate data as needed.
- Demonstrate a basic understanding of HTML for troubleshooting web-related issues.
- Analyze logs, employ scripting techniques, and utilize command-line tools to investigate and resolve technical issues.
- Create and maintain documentation for troubleshooting procedures and support processes.
- Communicate effectively with stakeholders, providing timely updates on issue resolution progress.
- Assist in the development and implementation of support strategies to enhance system reliability and performance.
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Finacle L2 Support
1 week ago
Nelito India4222 **Finacle L2 Support** Finacle 2 Pan India, Mumbai(Thane) SQL, PL/SQL, Shell scripting, Finacle Scripts, JS, HTML, XML, JavaScript, JSP, Finacle Version 10x BE/Equivalent/Graduate Computer Science 3-4 yrs · - Job Description · - Handling the technical and functional core iss ...
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L2 & L3 Application Support
2 weeks ago
Bloom Consulting Services IndiaNA · Experience · **3 - 5 years** · Offered Salary · Notice Period · **Not Disclosed** · 1. L2 & L3 Application Support....( PL-SQL) · 2. Unix platform a must.. · 4. Change Management skills preferred ...
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L2 & L3 Application Support
2 weeks ago
Bloom Consulting Services IndiaNot Disclosed · Experience · **3 - 5 Years** · Offered Salary · **Lakh** · Notice Period · **Not Disclosed** · 1. L2 & L3 Application Support....( PL-SQL) · 2. Unix platform a must.. · 4. Change Management skills preferred ...
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End User Support L2
3 days ago
Avaso Technology Solutions India**Position - End User Computing Level 2** · **Location · - Ulm, Germany** · **Position type · - Full-Time (contract)** · **Language · - Fluent German & English** · **Note: Only people from Germany are eligible to apply.** · **KEY DUTIES/RESPONSIBILITIES**: · As part of the Site T ...
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L2 Support Engineer
6 days ago
Unilog india, IndiaJob Description : · Provide technical support for our SaaS eCommerce platform developed using Java, JBoss, Tomcat, Oracle, and MySQL. · - Troubleshoot and resolve customer-reported issues, including application errors, performance issues, and connectivity problems. · - Investiga ...
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L2 Software Support Engineer
5 days ago
V Group Consultancy Services Pvt Ltd Pune/bhopal/mp, India Full timeAbout V Group: V Group Inc., an IT-based solution entity based out of New Jersey. · With multiple offshore sites (Pune and Bhopal) in India. · With offerings ranging from IT infrastructure to Product development, V Group Inc provides a compliant service in numerous industry secto ...
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L2 Application Support Engineer
6 days ago
PSC Biotech india, IndiaJob Description · PSC Software's ACE platform is a revolutionary electronic Quality Management System (eQMS), electronic Document Management System (eDMS), Learning Management System (LMS), and Inspection Management System. The ACE platform is designed to streamline and simplify ...
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L2 Desktop Support Engineer
6 days ago
Excis Compliance ltd india, IndiaJob Description · Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate ...
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L2 Infra Support Engineer
6 days ago
Cortex Consulting Pvt. Ltd. india, IndiaJob Description : · - 8+ years' experience in application support, Middleware support and production support with strong troubleshooting capabilities · - Experience with using ITIL change, incident and problem management processes. · - Resolve critical production issues by leadin ...
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Tech Support L2
6 days ago
Nityo Infotech india, IndiaETL,cloud technologies,Unix Shell Scripting,performance tuning,JIRA,ServiceNow,Azure SQL,Azure Data Factory,Azure,ITIL framework Experience Required · 8 - 5 Years · Industry Type · IT · Employment Type · Contract · Location · India · Roles & Responsibilities · Th ...
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Technical Support Engineer- L2, India
3 days ago
Redis Labs india, IndiaWhat youll do · : Work with customers to troubleshoot and resolve complex software issues. Focus on code-related areas. · Reproduce issues, replicating customer environments as needed · Document issues and contribute to our internal team documentation · Collaborate with Engi ...
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L2 Endpoint Engineer
6 days ago
POWER BRIDGE SYSTEMS PRIVATE LIMITED india, IndiaJob Description · We are seeking an experienced L2 Endpoint Engineer to join our IT Services team. As an L2 Endpoint Engineer, you will be responsible for providing technical support and troubleshooting for endpoint devices. You will work closely with clients to ensure that thei ...
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Redhat Engineer L2
2 weeks ago
MNR Solutions Private Limited India Full timeJob description · Maintain RHEL Server environments and Openshift clusters, ensuring high availability, scalability, and security. · . Configure and manage RHEL and Kubernetes Cluster in environment, optimizing resource utilization and performance. · . Work closely with cross-fu ...
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Field Engineer L2
5 days ago
Excis Compliance ltd india, IndiaJob Description · Responsibilities: Provide support for remote sites in and around the region. · After hours on-call support for requested sites. · Install, configure, and maintain complex hardware and software systems in the field . · Develop and implement system maintenance p ...
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Desktop Support Technician L2
6 days ago
Excis Compliance ltd india, IndiaJob Description Responding to client support requests. · Contacting clients to find out the nature of the problem. · Traveling to the client's location or connecting via remote link. · Troubleshooting hardware and software issues. · Installing and maintaining hardware and comput ...
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Desktop Support Technician L2
1 week ago
Excis Compliance ltd india, IndiaJob Description Responding to client support requests. · Contacting clients to find out the nature of the problem. · Traveling to the client's location or connecting via remote link. · Troubleshooting hardware and software issues. · Installing and maintaining hardware and comput ...
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Desktop Support L1/L2
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Qtek Systems india, IndiaDescription · : This position provides the second level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for network ...
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Desktop Support Technician L2 TR
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Excis Compliance ltd india, IndiaJob Description Responding to client support requests. · Contacting clients to find out the nature of the problem. · Traveling to the client's location or connecting via remote link. · Troubleshooting hardware and software issues. · Installing and maintaining hardware and comput ...
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Support Engineer
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Klasic Recruitment Services india, IndiaMonitor and resolve issues for Tier 1 applications · Adhere to application monitoring and maintenance SLAs · Resolving Level 2 application support tickets by coordination with Application teams or by following through steps given in the knowledge database · Documentation of ti ...
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IT Support Engineer
6 days ago
Flintex Consulting Pte Ltd india, IndiaJob Description · JOB SUMMARY: · You will be stationed at Client's premises and provide support for the client's IT administration and related support for users. · RESPONSIBILITIES: · 1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/netw ...
Software Engineer L2-Support - india, India - Vinz Global
Description
Job DescriptionWe are seeking a highly skilled and experienced L2 Support Specialist to join our dynamic team.
Work from office : Bangalore Location
Timings : 12pm to 9pm
Provide Level 2 technical support to end-users, troubleshooting and resolving complex issues efficiently. Utilize expertise in Java, JDBC, and SQL to diagnose and resolve software-related problems. Write and execute SQL queries to retrieve and manipulate data as needed. Demonstrate a basic understanding of HTML for troubleshooting web-related issues. Analyze logs, employ scripting techniques, and utilize command-line tools to investigate and resolve technical issues. Create and maintain documentation for troubleshooting procedures and support processes. Communicate effectively with stakeholders, providing timely updates on issue resolution progress. Assist in the development and implementation of support strategies to enhance system reliability and performance.
