Jobs

    IT Support Engineer - india, India - Flintex Consulting Pte Ltd

    Flintex Consulting Pte Ltd
    Flintex Consulting Pte Ltd india, India

    6 days ago

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    Description
    Job Description



    JOB SUMMARY:

    You will be stationed at Client's premises and provide support for the client's IT administration and related support for users.




    RESPONSIBILITIES:


    • Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.
    • Perform installations, migrations, and troubleshooting on systems.
    • Troubleshooting of Desktop related issues.
    • Servers, database, and IT infrastructure maintenance and support including configuration upgrades.
    • Other tasks and projects as assigned by the Manager or Management.
    QUALIFICATION &


    EXPERIENCE:



    • ITE/Diploma in Information Technology from recognized institutes.
    • Previous experience of working in an IT support role for about 1-2 years.
    • Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.
    • Ability to demonstrate practical troubleshooting and problem analysis techniques.
    • Ability to plan and prioritize workload without supervision.
    • Ability to prioritize, manage, and perform under pressure.
    • Excellent knowledge of Customer Service best practices.
    Willing to work flexibly and with enthusiasm.



    SKILLS AND ATTRIBUTES:



    • Good interpersonal and communication skills, high adaptability and a positive attitude are expected.
    • A team player with the determination to drive to excel.
    • Excellent customer service skills.
    • Self-motivated with a strong drive to succeed.
    Requirements
    IT Support Engineer

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