Customer Care Executive - Patna, India - Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC
2 weeks ago
Description
JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE:
Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.
Roles and Responsibilities of customer care executive:
- Interact with vendors and restaurant partners
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Salary:
₹8, ₹10,000.00 per month
Schedule:
- Evening shift
Speak with the employer
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