Customer Care Executive - Patna, Bihar, India - Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC

Amiure International Pvt Ltd.(Rail Recipe) Authorised Partner of IRCTC

Verified Company

Patna, Bihar, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE:

Amiure International Pvt Ltd is a web designing company that deals with rail recipe all across the networks in India and is an authorised partner with IRCTC.
Minimum Qualification

FRESHER Considered(Both males and females)

Any Graduate batch considered)

Shift-Evening

1.30pm to 10.30pm for boys

Roles and Responsibilities of customer care executive:

To accept food orders and call back for order confirmation
To process orders in a mannered way
To coordinate with the vendors and marketing team
Responsible for complete customer support
To take feedback and follow up delivery information per order
To manage complaints of individual customers
To contribute operations information and recommendations for strategic plans and reviews
To communicate customer issues with the operations team and devise ways of improving the customer experience including resolving problems and complaints
Maintain relationship with key operations vendors
To accomplish operations and organization mission by completing related results as and when required