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    After Sales Manager - Pune, India - DVS MECH Solutions

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    Description
    Position : After SalesManager
    Experience: At least 15years
    Industry/ Domain : MobileHydraulics

    Weare looking for a candidate with strong experience in thecustomerfacingquality department. This candidate will bethe head of the after sales and application department. He willsupersede and coordinate our service engineers. In particular hewill:
    • Coordinate the activities of ourengineers in the field;
    • Manage and negotiateclaims and warranties with thecustomers;
    • Support all claims with the requiredqualitative documentation (8D reports 5S reports..)
    • Create the installationreports;
    • Coordinate and manage the reparationsand quality inspections of the material inplant;
    • Supports customer relationships bymaintaining deep product technical knowledge and providingtechnical advice technical support and technical expertise toenable & foster expansion in the market and solve forcustomer inquiry problems and needs.
    • Guaranteethat customer queries and issues are addressed in a timely manner(directly or through theteam).

    NOTE: ONLY APPLY IF YOU ARE HAVING EXPERIENCE IN MOBILEHYDRAULICS

    mobilehydraulics,customer,sales



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