Branch Incharge - Shirur, India - HDB Financial Services Limited

HDB Financial Services Limited
HDB Financial Services Limited
Verified Company
Shirur, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Role & Responsibilities
Profitability Management - Maintaining & optimizing profitability for the branch. Team size 15-20 people.

Target setting & management - Monitoring branch targets in numbers & volumes.

Portfolio quality management - through superior underwriting, working closely with collections.

Cost management - managing all branch operating costs including cost of acquisition, operations etc.

People management - Motivating team, handling HR & administration function of the branch.


Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Business.

Achieve contributed value targets set for the branch.


Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds.

Provide superior customer experience.

Manage TAT's on credit & processing.

Minimize pre & post disbursal discrepancies.

Monitoring Branch performance in terms of key drivers i.e.
Contributed Value/Volumes / Profitability / Expenses / Losses/Employee Retention/Employee Productivity/Customer experience.

Monitor individual performance of each employee, continuously work to maximize productivity.

Motivate and develop branch team, People Management.

Drive branch team to excel.

Manage and mentor the team and keep attrition of branch staff low.

Conduct regular meeting with branch staff.

Provide open and honest feedback and ask for feedback.
More jobs from HDB Financial Services Limited
See all jobs of HDB Financial Services Limited