Jobs
>
Bengaluru

    Customer Success Group – Apprentice - bangalore, India - Trellix

    Trellix
    Trellix bangalore, India

    1 week ago

    Default job background
    Description
    Customer Success ManagerCustomer Success ManagerCustomer Success Manager - German SpeakingCustomer Success Engineer ApprenticeCustomer Success Engineering - ApprenticeCloud ApprenticeEndpoint Security ApprenticeData Security apprenticeCustomer Success Group - ApprenticeDemo System EngineerProduct Manager - EDR Threat ManagementSenior Security Researcher (XDR - Threat Detection & Response)CSM Israel // TurkeyCSM PolandCustomer Success ManagerSenior Security Researcher - Malware AnalysisSecurity Researcher - Malware AnalysisEnterprise Account Manager (French/English)Senior Software Development EngineerEnterprise Account Manager - Saudi ArabiaSecurity Researcher - Data ProtectionEmerging Leader AssociateCustomer Success InternRegional Director - CanadaTrellix Professional Services ConsultantSenior UX ResearcherContent SpecialistRFP Content SpecialistCustomer Success ManagerSenior Software Development Engineer in TestSenior Security ResearcherFederal Civilian Account ManagerInternSenior AccountantAccountantStaff Solution Consultant - Network SecurityManager, Sales DevelopmentTrellix Professional Services ConsultantProfessional Services Associate ConsultantTechnical LeadSenior Product Manager: CertificationsSoftware Development Engineer ,Data ProtectionLead Software Engineer/ Senior Tech LeadSoftware EngineerManager / Senior Manager Program ManagementAdministrative SupportProfessional Service Solution ConsultantSenior Customer Success ManagerCustomer Success ManagerCustomer Success Manager

    Customer Success Group – Apprentice

    ID: JR

    India, Bangalore

    Customer Success Group – Apprentice

    Apprentice provides end-to-end technical support for Trellix customers and is responsible for providing technical service of fault recording, diagnosis, problem solving, and resolution delivery for Trellix customer base. Apprentice will rely on their extensive experience and product knowledge, as well as a clear focus on customer service to drive customer success.

    Key Responsibilities

    Act as the first point of contact for corporate/enterprise customers of Trellix.
    Handle real-time voice calls and portal cases and respond in a timely manner.
    Work in a team with assorted expertise.
    Update customers on progress of their cases on a regular-basis.
    Leverage team members' expertise to deliver resolutions to customers in a timely-manner.
    Maintain a friendly, open, approachable, positive attitude.
    Willingness to work in 24×7 rotational shifts (including night shifts) is a must.

    Technical Skills

    Basic understanding of Microsoft Windows technology with some exposure to Server
    operating systems.
    Basic networking knowledge.
    Beginner level knowledge on Linux is preferred.
    Knowledge of computer security procedures and protocol.
    Exposure to security concepts is an advantage.

    Communication Skills

    Excellent verbal & written communication skills is a MUST.
    Be able to effectively communication with global customers over phone & email.

    Educational Qualifications Mandatory –

    o Bachelor's Degree in Engineering Or
    o Bachelor's Degree in Science Or
    o Any equivalent Bachelor's Degree in Science as recognized by Government
    body
    Industry certifications like CCNA, MCSE, S+ will be preferred.
    Lifestyle
    Most people in this type of job tend to work as part of a Technical Support team. They relate
    to customers and partners to assess technical products and to resolve technical issues. They
    also relate to customers with varying levels of technical skills and understanding.
    Work Conditions & Physical Effort –
    Work is normally performed in a typical interior/office work environment.
    No or very limited physical effort required.
    No or very limited exposure to physical risk.

  • Computacenter

    Coordinator

    2 weeks ago

    Computacenter Bengaluru, India

    **Coordinator**: · Coordinator · **Contractdesign und Contractcreation 30%**:H**andling of all requests out of IRequest / self reliant contract design plus contract changes inc. maintenance of the KPI Criteria of a WBS / maintenance of billing plans, and Vendors / technical struc ...

  • LSEG (London Stock Exchange Group)

    Intern

    2 weeks ago

    LSEG (London Stock Exchange Group) Bengaluru, India

    Interns may fulfill a range of entry level roles e.g. Business Support Administrator, Client Training Support Assistant, Communications Assistant. In some countries, non-graduate trainees include Apprentices. Apprenticeships includes vocational education and training and is organ ...

  • Société Générale

    Expert

    2 weeks ago

    Société Générale Bengaluru, India

    **Responsibilities**: · Main responsibilities · The main tasks of the alerts expert Manager consist in: · - Transactions filtering: · - Analyzing the relevance of the alerts concerning real time or _a posteriori_ filtered transactions · - Contacting the Customer Manager for defin ...

  • State Street

    Apprentice

    2 weeks ago

    State Street Bengaluru, India

    Who we are looking for: · State Street Global Advisors (SSGA) is the asset management business of State Street Corporation, one of the world's leading providers of financial services to institutional investors with over $2.6 trillion in assets under management and a heritage dati ...

  • Société Générale

    Product Control

    3 weeks ago

    Société Générale Bengaluru, India

    **Responsibilities**: · - Work with Shared Services and IT to identify and fix P&L problems for analysis · - Assist with price verification of various types of financial products · - Work on ad-hoc projects for Product Control Group. · - Process various products including various ...

  • Société Générale

    Expert-valuations

    3 weeks ago

    Société Générale Bengaluru, India

    **Responsibilities**: · This job offer concerns a position within the Bangalore VAL team. The collaborator will actively participate to the production of various deliverables related to IPV, RP and Prudent Valuations Adjustment. This includes: · - Performing various IPV productio ...

  • Rivet learning centrum

    English Language Teacher

    3 weeks ago

    Rivet learning centrum Bengaluru, India

    Address: Bidadi, (Taluk), Ramnagaram · - **Rivet Learning Centrum **Banagalore. Karnataka, INDIA · Mobile: · +91-XXXXXXXXXX / · Job Title: English Trainer · Looking for dynamic person seeking a career and passionate about training for a Communication and · - Requirement _ · Engl ...

  • Société Générale

    Expert - Kyc- (H/F)/x

    2 weeks ago

    Société Générale Bengaluru, India

    **Responsibilities**: · - Handle several transformation projects within compliance with operational impacts on KYC teams (new rules, new tools, new processes etc.) · - Clarify policies and resolve queries for KYC teams globally, · - Digitalize the current procedures to build an o ...

  • Société Générale

    Product Owner

    1 week ago

    Société Générale Bengaluru, India

    **Responsibilities**: · **Responsibilities**: · - Establish close collaboration with business users (Identify needs and requirements, maximize product value, prioritize the entire backlog :design, build and run) · - Ensure communication with customers and returns on the evolution ...

  • Société Générale

    Expert

    2 weeks ago

    Société Générale Bengaluru, India

    **Responsibilities**: · **Mission** · Within the Market RISQ department, our team (RISQ/RMA/MVA) focuses on the Front-Office valuation models and are in charge of validating market valuation framework of market assets. These assignments are absolutely strategic for the management ...

  • NTT Ltd.

    Intern

    2 weeks ago

    NTT Ltd. Bengaluru, India

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • NTT Ltd.

    Intern

    2 weeks ago

    NTT Ltd. Karnataka, India

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • AECOM

    Designer

    3 weeks ago

    AECOM Bengaluru, India

    Company Description · At AECOM, we're delivering a better world. · We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communiti ...

  • AECOM

    Bim Technician Ii

    3 weeks ago

    AECOM Bengaluru, India

    Company Description · At AECOM, we're delivering a better world. · We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communiti ...

  • Société Générale

    Business Partner

    2 weeks ago

    Société Générale Bengaluru, India

    **Vos missions au quotidien**: · Job brief · We are hiring a Campus Lead for acting as a liaison with various universities and helping us recruit recent graduates as well as high-potential students. · What does a Campus Lead do? · In order to succeed in this position, you must ha ...

  • NTT Ltd.

    Intern

    3 weeks ago

    NTT Ltd. Bengaluru, India

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • Fidelity Investments

    Apprentice - Graduates

    1 day ago

    Fidelity Investments Bengaluru, India

    **Job Title - Apprentice - Graduates** · Are you eager to be part of something positive and work within a dynamic and collaborative team environment? At Fidelity, collaboration isn't just about working together in our teams; it's about improving lives together. Our success as a f ...

  • LSEG (London Stock Exchange Group)

    Intern

    4 days ago

    LSEG (London Stock Exchange Group) Bengaluru, India

    Interns may fulfill a range of entry level roles e.g. Business Support Administrator, Client Training Support Assistant, Communications Assistant. In some countries, non-graduate trainees include Apprentices. Apprenticeships includes vocational education and training and is organ ...

  • Société Générale

    Compliance Controller

    2 days ago

    Société Générale Bengaluru, India

    **Responsibilities**: · Compliance Division ensures: · - Compliance with laws, rules and ethical principles specific to banking activities and investment services undertaken by the Group, as well as compliance with staff members' personal rules of good conduct and ethics; · - Awa ...

  • NTT Ltd.

    Legal Intern

    4 days ago

    NTT Ltd. Bengaluru, India

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...