Voice Coach - Noida, India - langma International

langma International

Verified Company

Noida, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Role and Responsibilities:
1-This position is for Communication Training Team

2-Conduct training for NHT batches

3-Conduct refresher for on floor associates

4-Batch and Data handling

5-Floor briefings, PKTs, Dipsticks

6-Attend calibrations

7-Content creation, content up-dation

8-Co-ordination with cross functions to drive the process KPIs

9-Process audits and act as Floor support in the absence of NHT batches

10-Ready to train multiple LOB's across business

11-Summarizing of chats based on inputs provided

12-Provide instructions to summarize each of the provided chat transcripts.

Applicant's Specifications & Qualification:
1-Excellent verbal and written communication skills.

2-Excellent interpersonal and customer service skills with attention to details

4-Strong analytical and problem-solving skills

5-Ability to prioritize tasks and to delegate them when appropriate

6-Excellent problem-solving skills

7-Ability to function well in a high-paced and at times stressful environment

Salary:
₹25, ₹60,000.00 per month

Experience:

- total work: 4 years (preferred)

Ability to Commute: