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Sales Manager-Cross Sell - Lucknow, India - IDFC FIRST Bank
Description
Role/ Job Title: Sales Manager-Cross Sell (Home Loans)
Function/ Department: Cross Sell (Home Loans)
Roles & Responsibilities:
• Acquisition of home loan customers in the identified segment.
• Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer.
• Provide regular feedback to RM on opportunities and customer needs.
• Ensure adherence to selling norms and SOPs defined by the organization.
• Ensure strict compliance with internal guidelines and external regulations.
• Ensure quality sourcing in line with the Bank's policy.
Secondary Responsibilities:
Recommend improvement to processes and policies across the supporting teams and business to drive operational efficiencies & high-quality customer services.
Managerial & Leadership Responsibilities:
• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.
• Create environment for team to focus on automation and digital enablement to fulfil customer need holistically.
• Attract & retain best-in class talent to meet Bank's rapid growth targets.
Key Success Metrics:
Disbursals, Growth metrics, File to disbursal conversion
Education Qualification:
Graduation: Any Graduation
Post-graduation: Any Post-graduation
Experience: 2 to 5 years experience in Cross Sell (Home Loans)