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    Sr Product Specialist - Kolkata, India - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Kolkata, India

    3 weeks ago

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    OTHER
    Description

    Product Consultant

    Qualification:

    Science / Engineering graduate

    Responsibility:

    Pre-sales:

    • Participate in presales interactions with customers when showcasing solution etc.
    • Participate in solution response teams to ensure technical feasibility.
    • Provide support to the Product Consultant by creating case studies, solution etc under guidance, when required.

    Product Consulting:

    • Provide support to the product consultant, through analyzing customer requirements and provide recommendations through interactions with the customer.
    • Coordinate with onsite team / clients for requirements gathering / functional clarifications.
    • Identify valueadds (eg enhance existing features) which can address repeated issues during implementation.

    Project Management:

    • Create estimates for project planning.
    • Participate in deployment activities like reviewing all deliverables as per the delivery checklist and mock testing all deliverables.
    • Participate in periodic internal review meetings.
    • Prepare status reports and share the same with the Product Consultant for review.
    • Create impact analysis for change requests/ maintenance issues in own area of work and seek review from Product Consultant.
    • Interface with quality reviewers and auditors for the projects.
    • Submit necessary artifacts, data etc as requested by the DAG.

    Design and Implementation:

    • Monitor design, development and testing to ensure alignment with requirements traceability matrix.
    • Create high level design.
    • Guide the product specialist in translating the high level design into detailed design.
    • Review to ensure that the design is comprehensive and addresses all requirements.
    • Code for complex components.
    • Review code created by the developers based on requirements.
    • Participate in peer design reviews.
    • Drive the review meetings with the customers on the design with support from the Product Specialist.
    • Conduct root cause analysis of defects / process issues.
    • Identify/design reusable components and solution enablers.
    • Create product based KT document, for the customer.

    Testing:

    • Create unit test cases and perform unit testing including complex components.
    • Review unit test cases as created by Product Specialist and Product Analyst.
    • Assist the testing team by reviewing test strategy document, when required.
    • Provide UAT and implementation support.
    • Drive clarifications / defect resolution to ensure timely deployment.

    Innovation:

    • Contribute ideas / areas requiring improvements based on project implementation, team feedback etc.
    • Identify best practices related to the project/product & document the same.

    Capability Building:

    • Prepare guidelines and checklists for the team.
    • Create and deliver training on products/modules.
    • Mentor team from a technical/functional perspective to ensure delivery of the module.

    Knowledge Management:

    • Contribute towards updating knowledge assets.
    • Conduct knowledge transfer sessions for new joiners in the project team.

    People Management:

    • Resolve conflicts within team members.
    • Support team building activities.
    • Provide administrative support.
    • Provide inputs on goal setting and performance appraisal of team.
    • Identify skill gaps and training needs required.
    • Provide input into the learning and career plans for team members.
    • Mentor team.
    • Nominate team for awards.
    • Conduct training through academy and induction of new team members.

    Must Have Skills

    • Guidewire
    • Guidewire - PolicyCenter
    • Guidewire - ClaimCenter

    Good To Have Skills

    • Gosu
    • Web Services
    • J2EE
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